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Dimplex CAB 20E manual required, also Part No.FP9320 log effect

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Posted on Jan 02, 2017

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buzzwood
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SOURCE: Dimplex SHB20 Sherbourne Electric Stove -Flame Effect not working

Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.

Posted on Jan 21, 2009

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1 Answer

How do I replace bulbs on model DS5603 Mod G electric fireplace


Do you need to replace the upper or lower light bulbs?

For both, first open the door of the fireplace. For the upper light, locate the upper bulb bracket (above the door). Bend the bracket down. Unscrew the old bulb and replace it with 7 W clear chandelier or candelabra bulb with an E12 base. Bend the bracket back up to its original position. Close the door, if only the upper bulb is out.

You will need a Phillips blade screwdriver to replace lower bulbs. Open the door (if it wasn't already open). Locate the screw that holds the log set in the center of the ember bed. Remove that screw and the log set. Locate the bulbs that are behind the log set and determine if one or both bulbs need to be replaced. Unscrew the bulb(s) to be replaced. Screw in the replacement 60 W clear chandelier or candelabra bulb with the E12 base. Replace the log set and press firmly against the glass. Replace the screw that holds the log set. Close the fireplace door.

The procedure to replace the bulbs is on page 4 of the service manual. It is also on pages 10-11 of the Owner's Manual. The documentation is available from Dimplex: http://www.dimplex.com/en/customer_support/technical_and_troubleshooting . The direct link to the service manual is http://www.dimplex.com/cms/publications/7400650000R04.pdf . The Owner's manual is here: http://www.dimplex.com/cms/publications/7206570100R09.pdf .

I hope this helps.

Cindy Wells

Jan 12, 2017 | Heating & Cooling

1 Answer

How do you change the light bulb in a dimplex gem 20 heater?


Hi, First ALWAYS disconnet from the mains!
To change the bulb on your Dimplex you'll firstly need to remove the log effect, there are 2 small black head pozi type screws hidden at the front one on the left and one on right which your bulbs are under situated in their holders (as there are 2 of them) they are mini screw types as opposed to the standard baynot type replace the defective bulbs with like for like once fitted reconnect the mains and try if working, JOB DONE! Page 14 on the link shows exactly how to do it Regards Steve.
http://www.dimplex.com/cms/publications/7400070000r01.pdf

Aug 07, 2014 | Dimplex Compact Electric Flame Stove...

1 Answer

Flame effect dimmed on my dimplex stockbridge stove


You most likely have a couple light bulbs burned out. Refer to your owner's manual on how to access the bulb area, and replace with the appropriate watt bulbs. Most Dimplex stoves use standard incandescent 60w bulbs, a few use halogen. This is often annual maintenance.
If you can't find your manual, you can request one to be emailed to you from Dimplex, their service line is:
Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Dec 18, 2012 | Heating & Cooling

1 Answer

I have a Dimplex Ritz electric 2000w heater that is only working on the low 1000w setting. When the high setting is selected it auto turns off and there was a funny smell which I am assuming a fuse has...


Yes, it can be repaired, if Dimplex still stocks that particular heating element. It's not to difficult to replace the heating element, just mark all the wires before removing the old one. Also, it will require removing the logs inside the heater, because you will need to turn the stove upside to do the removal and replacement. Contact Dimplex Technical Support at 1-888-346-7539.

Hope this helps you.

Jul 06, 2011 | Dimplex Compact Electric Flame Stove...

2 Answers

Can I change my Dimplex SHB20 from coal to logs


Probably not. The flame configuration is different from one model to another, as is the coal and log holder. But, if you'd like to confirm this Contact Dimplex USA Customer Support 800-668-6663 or their technical Specialist 888-346-7539.

Hope this helped you. Please let me know. Thanks.

May 18, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

The light has gone out on my dimplex ASP20 fire.


There are several light bulbs that create the flame effect. However, it's unusual for all to go bad at one time. If you still have your Owners Manual, it will tell and show you how to access and change the bulbs. In the meantime, turn the Master ON/OFF switch to OFF and Unplug the unit from the wall outlet. Wait 12 to 15 minutes and plug the unit back in. Turn ON the Master ON/OFF switch and test each function one at a time. Hopefully, the time unplugged gave the unit time enough to reset itself. However, if this continues to occur on a regular basis, contact Dimplex USA, Technical Service at
888-346-7539

If you want to Troubleshoot and access the bulbs yourself: Remove the Plexiglas from the front of the fireplace and carefully remove the logs. The ember bed below where the logs were sitting will lift out and you'll have complete access to the bulbs. The bulbs are 60 watt, small base, chandlier bulbs.

Hope this helps you solve the problem

Mar 21, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

2 Answers

I have an old RITZ/Club Stove electric fire, model CLB20L. The fibreglass log effect panel has started to break up. Is it possible to purchase a replacement for this?


Depending on how all it is you may or may not be able to. Go to the Dimplex website and contact their Customer Service Dept.

Jan 25, 2011 | Dimplex DS5603 Heater

1 Answer

Dimplex SHB20 Sherbourne Electric Stove -Flame Effect not working


Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.

Jan 10, 2009 | Dimplex Compact Electric Flame Stove...

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