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My illy francis,francis x8 does not nmake coffee.No water comes thru the coffee spout,but will come thru the steamer.Is it the switch that is not working?or?Joe C.

Hot water and steamer work,but no water goes thru coffee spout when switched to maske coffee..

Posted by Anonymous on

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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: STEAMER NOT WORKING

When I got my X1 (used,) the steamer was clogged. I unscrewed the end of the nozzle, and a big chunk of calcium(?) came out. I had to poke it with some wire with the steamer on. The way I got the end off is: I wrapped it with a leather glove first, then turned it with a pair of pliers. I still managed to scratch it a little bit though. Maybe you can turn it by inserting a needle in the little hole on the side of the nozzle. I've been thinking of using distilled water to avoid the calcium build-up in the future.

Posted on Oct 08, 2008

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SOURCE: Francis francis x1, blocked steamer

I had the same problem on an X5 model, eventually we realized that you we could unscrew the entire nozzel fairly easily (not just the little steam attachment on the end). Once we'd done this, it was easy to soak the entire nozzel in hot soapy water.  I then used a needle and dental floss to get the entire thing clean inside.  Not very technical, but it worked for me.  Worth a try if you haven't already sorted this.

Posted on Mar 17, 2009

  • 6 Answers

SOURCE: i have a francis x1 coffee machine need a seal

Call 877-854-4141, which is Empire Fulfillment. If you are not sure if the part is exactly right, ask them to email you a diagram of the part.

Posted on Oct 12, 2009

EsWorld
  • 1618 Answers

SOURCE: When machine is on, water trickles out of steamer

It sounds like the steam valve assembly needs to be replaced.

Posted on Mar 28, 2010

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I have a Francis Francis x1 machine, but when i want to make an espresso shot, and turns on the espresso button, the steamer spour out boiling water (not steam, and not while turned on). Does anyone k


Don't know how your controls are set, but you have two switches on the front and a knob on the right. The switch for the steamer (the right hand switch) should be off. The knob on the right should be turned clockwise to turn in off. Then no water or steam should come out of the steamer wand. If it does, the seal on the knob inside the machine is broken. It can be repaired but only if you're handy with a screwdriver (make sure if you take it apart you disconnect it from the mains).

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I did a quick search, and unfortunately, your only realistic options are to either fabricate yourself one, or try to get one via the manufacturer.

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Pour in a solution of 50% distilled white vinegar and 50 % water. Set the steam wand knob to a water setting, and run the solution through there. I would suggest letting a small amount of the vinegar/water solution drip out, then cut the machine off for about 20 minutes - allowing the vinegar to thoroughly soak and decalcify the insides. After 20 minutes, let the remaining vinegar/water pour through.

If the problem persists, Francis Franic is now owned by illy - 1-877-469-4559
-Tha Mp3 doctor

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