Question about Acer Aspire m5640 PC Desktop

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I have initialized M5640by the advice I got from ACE technicia, but it still freeze

I am still having the freeze problem after I initialized it. I cannot turned off the computer when it is freezed, and the only solution to turn off the computer is take the plug out. I received Notice of Class Action from Ace. I donot know which settlement I

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  • Hiromi Nagao Feb 26, 2012

    I turned my computer up. Acer Screen with Del: Enter setup, F12: Boot Menu. I chose Del: option, and hold the key for a while, but nothing happened. Freezed again. Plug off and turned up again. The Acer Screen disappeared within a minute, and showed Window Error Recovery screen-set repair, and then Startup Repair. Diagnoses and Repair Details said, System Disk=/Device/Harddisk0, Window Directory=C:/Windows, AutoChk Run=0, Number of root causes=1
    I went to internet checking my mail. It freezed again.

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During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS using the arrow keys you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart


or you might go for factory defaults


Restart your computer now as soon as you hit the power button keep on holding Alt key & keep on tapping F10 key Alt+F10 it will open the recovery console select full factory restore and follow on screen instruction

(Note:this will erase all datas on the computer)



hope this helps you

Posted on Feb 25, 2012

  • Brian Sullivan
    Brian Sullivan Feb 26, 2012

    Test all leads that attach to your hard drive including electrical extensions,IDE,SATA
    the leads from your MOTHERBOARD TO YOUR HARD DRIVE make sure they have a secure connection and are not faulty or just replace them they could be faulty

    make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they could be faulty a computer needs its connections to continue its cycle and have an end so any faulty leads will end up with a computer error

    even something as small as a faulty electrical extension or fan lead can cause you problems
    computers need all of the data and electrical current to travel through every working device and to have an end to be able work properly

    motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive if its a flat ribbon 40 pin type IDE replace it this will be the first to fail
    check all electrical power input and extensions make sure they are securely seated even the cd/dvd floppy drives need to have current go through make sure these drives are working

    also check the Cmos battery and computer RAM modules make sure they are securely seated with no dust built up or in the sockets on some motherboards cmos batteries are soldered in
    check you CPU make sure its securely seated and has thermal grease might be getting to hot

    another possible reason could be a memory dump you might be running to many programs at the one time putting to much strain on the CPU central processing unit

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