Question about HP Office Equipment & Supplies
Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.
Posted on Feb 25, 2012
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Posted on Jan 02, 2017
Heads are clogged. Has it been sitting for an extended length of time? Ink will dry up in the heads and tubes. Alot of work to take apart and clean and may still not work. Try to get a service manual at justmanuals.com
Posted on Aug 09, 2007
If your cartridge is new (or full) and you know that not just from ink levels display, then you did not used the printer for a while (at least a month) and the nozzles of the cartridge are clogged. If u used the cartridghe 4 or 5 moths ago, then the whole cartridge is dryed out, so get out and get yourself a new cartridge.
If it's just a month, then you should put a paper-tissue on a small plate (like a coffee-cup plate), then put some boiling water on it, just 2~3mm of water over the tissue.
Put the cartridge with the nozzles part downside on the tissue, in the hot water.
Let it stay there in the water 30 min.
Put the cartridge in an other clean tissue, than shake it strongy as if you want to force ink to get out trough the nozzles. Then clean gentle the nozzle part of the cartridge on some sheets of tissue.
Install the cartridges it in the printer and run a few cleaning processes from the printers maintenance software.
If the cartridge is new and just installed in the printer, and you have the inklevels but it does not print, then get it out of the printer and back to the store, they should replace it for you. I hope you removed the protective plastic stripe that covers the nozzles before installing the cartridge?...
OK, let ne know please how things evolve.
Hope it helped you, rate the solution.
Almoust forgot: ink levels are displayed by Lexmark inkprinters by estimating the ink consumed trough you printing process, it has no sensors in the cartridge. It's just kind of a counter, you can evan set an empty cartridge to be seen as a full one.
Posted on Feb 15, 2008
First, remove the ink cartridges and make sure you removed the protective plastic cover. DO NOT force anything. If it doesn't just slip right off, its not the cover. If it still doesn't work, uninstall, and reinstall the drivers for the printer.
Posted on Mar 08, 2011
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