Question about Brother MFC 7840W Printer

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Printer offline Printer says offline but it was working just fine yesterday.

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  • Grant D. Feb 24, 2012

    What operating system are you using?

  • Grant D. Feb 24, 2012

    If its windows, go to the start menu, then Control Panel. Click on 'view devices and printers', right click on your printer and click on 'see whats printing'. Click on the printer option on the menu bar: if the 'Use Printer Offline' option is checked, then UNcheck it. Let me know if this helps.

  • christine cambensy Feb 27, 2012

    I'm using windows. The Use printer offline option was unchecked already. My problem is that my printer itself says its offline and I'm unsure how to make it go online so I can use it to print

  • Brian Feb 27, 2012

    Id start with turning the printer off, then turn your pc off as well.turn the printer on, then turn the pc on. make sure its a full shutdown and not just a sleep or hibernation.let me know if youve already tried this as well.

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Hi
Try disconnecting the printer completely from power and from the PC.
Leave it as such for one hour.
Connect the printer again.
Check the connections and make sure its well connected.

Posted on Feb 28, 2012

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