Question about Whirlpool GB9SHKXL Bottom Freezer Refrigerator

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Whirlpool bottom freezer - freezer working but fridge not cold

The freezer is working but the fridge does not blow cold air at all despite increasing the temprature to maximum.

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Hi check to see if the unit has 2 compessors! If so then remove the plug from the mains and remove the thermostat housing in the fridge compartment and join the live and common wires together and switch on! It then should start to freeze down. Just get a new stat if this happens and replace it. Becarefull not to bent the log capilary wire as this has a liquid in it and any kink in the wire will mean you will be buy another one..
Good luck....

Posted on Dec 29, 2008

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My Hotpoint Fridge/Freezer only works with the freezer at the bottom and the fridge is fed from the freezer via ducting to the fridge at the top ---- can anyone tell me why the freezer works perfectly and...


There has to be something restricting the air flow to the fridge. If the fan is running blowing cold air into the freezer, then it should be cooling the fridge too. Empty out the fridge and freezer and use a blow drier to blow hot air into the duct work. There could be an ice blockage not visible in the duct work.

Aug 15, 2014 | Hotpoint Refrigerators

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Fridge is warm, was collecting water inside. Freezer is working fine. Increased temp but not responding. It is a bottom freezer model


send the model number off of the fridge,if the freezer is working fine then no air is being blown up to the fridge section,all it does is blow cold air from the freezer to the fridge section so either the door was left open and this is very common with a bottom mount freezer or the evap fan isn't blowing or on some models there's a damper inside the fridge section,the damper door opens and closes to let cold air in,when it reaches temp. the door closes,sometimes the door gets stuck in the closed position or the open position and the fridge freezes or gets warm depending on where the door is.first thing open the freezer door,do you hear the fan blowing,if not you could have a bad evap. fan motor,next look at the ceiling and on the packages,do you see frozen water droplets,if so the door was left open and the air ducts are froze up from the warm air getting in from the door being open and mixing with the cold air freezes up the air ducts,also stick your hand onto the back inside wall of the freezer,if there's like snow or frost on the inside back wall of the freezer you could have a defrost problem,bad defrost thermostat,heater,timer or board depending on the model or last a bad damper,when you open the fridge door there are air ducts usually up top and in the middle you should feel cold air blowing in,this is your problem the air isn't making it into the fridge section.if the door was left open,unplug the fridge,remove the food from the freezer and with a hair dryer heat up the back inside wall of the freezer and blow the hot air into the air vent holes in the back wall to melt out the air ducts,keep heating it up until you don't see any more water dripping,you can see the water dripping through the vent holes.so let me know what you find,send the model number and we can go from there.look up near the ceiling in the fridge section on the right hand wall and you should see a tag with the model and serial numbers,send the full model number so i can see what you have in your machine.

Jun 12, 2011 | Maytag Refrigerators

1 Answer

I have a Whirlpool Gold refrigerator, model GB9SHDXP, about 2 and a half years old. It has a bottom freezer. Yesterday I noticed that the food in the top part were not as cold as usual. I came back...


ok,when you open the freezer door do you hear the fan blowing?all that happens is the freezer gets cold,a fan in the back wall of the freezer turns on and blows cold air up into the fridge section,a thermostat tells it when it's cold enough or it's getting warm then it will blow more air up top,if the freezer is working correctly then either the fan isn't working or the bottom freezer door was left open,warm air got sucked up into the air vents causing water droplets to be formed,then they freeze blocking the air vents with ice and now the cold air can't go into the fridge section.is there any ice on the ceiling of the freezer or frozen water droplets on the bags in the freezer?if so the door was left open.unplug the maction,and with a hair dryer blow the hot air into the holes on the back panel,keep doing this until you don't see any more water draining through the holes,turn it back on and see if the cold air is blowing up into the fridge.if the evap fan motor is bad the part number is W10128551 and it's around 25 to 30 dollars.you must of got the model number off of the book,it's not the full model number,check in the fridge section on the right hand wall near the ceiling and you should see a tag with the number on it.also down at the bottom kickplate,you can remove the kickplate and there should be a tech sheet tucked away in it,read it and it will tell you how to put the machine into defrost mode,if you can do this,instead of unplugging it if you have to melt it out with the hair dryer you can put it into defrost so the heater will come on and this will help you to defrost the vents quicker.let me know what you find and if you need any more help.good luck with your machine

Apr 12, 2011 | Whirlpool Gold GB9SHDXP

1 Answer

Hi We have a whirlpool side by side no ice maker in the past week the freezer is cold and frosty fridge is warm up to 15degrees at the top bottom of fridge is 5 degrees. Top vent from freezer is not in...


3 things
If you have ice on the freezer side.
1. defrost timer not working
2. blower fan failed, if it has one
3. defrost limit switch failed..
i dont think it is #2 but 1 or 3
last but not least your defrost heat coil has failed

Dec 18, 2010 | Refrigerators

1 Answer

Whirlpool fridge not blowing cold air but freezer


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

May 28, 2010 | Refrigerators

1 Answer

Refrigerator not working but freezer is


You have two vents between the freezer and fridge. The one the cold air from the freezer comes through(blown by the fan) and the other vent is a return vent back to the freezer. On a side/side they're at the top and bottom. It sounds like the bottom one may be blocked by food or frosted closed by ice.

Aug 22, 2009 | Refrigerators

1 Answer

Hi, We have a whirlpool eb22dkxfw01 bottom-freezer refrigerator. The freezer part is working OK, compressor is running, but the refrigerator part is getting rather close to room temperature, and...


need to check for ice build up in air vent. if not make sure you hear your evap fan blowing in the freezer section. this blows your cold air into the fresh food side. do you have ice build up on rear wall of freezer section?

Jun 21, 2009 | Refrigerators

1 Answer

Freezer quit then noticed fridge side not cooling


the relay on your compressor is bad go behind you refrigerator and take off the the bottom panel the relay is on the left side of your compressor usually

Dec 29, 2008 | Whirlpool GD5SHAX Side by Side...

1 Answer

Freezer working fine, but no cold air to fridge


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/control unit
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Jun 29, 2008 | Whirlpool GB9SHKXL Bottom Freezer...

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