Question about Lexmark Office Equipment & Supplies

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I have a question on the impact S301, can anyone help?

I removed the black ink cartridge and now when I put it back it says "Black Cartridge missing or printhead damage may occur? Please help

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1 Answer

  • Official Brand Answer
  • 3,344 Answers

Please make sure you are inserting only genuine Lexmark cartridges in your printer. Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges.
If you are using original supplies, yet the error continues to display even after trying to re-insert the cartridge about 2-3 times, please contact Lexmark Technical Support Center to have your genuine Lexmark black cartridge replaced.

Posted on Feb 27, 2012

  • Mako Calhouny
    Mako Calhouny Nov 19, 2014

    In other words, "Please make sure you only give Lexmark your money." Lexmark's a joke. Don't waste your money on their products. Once you fix your problem, just wait until you're low on color ink and the printer decides to also stop letting you print with only black ink.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Alarm light is on and

i dunno what i did but i had the same problem, what i did was connected my usb to my computer held down the stop reset button and just started pressing buttons starting from the left and going to the right and then all of a sudden it started working. its not a techinical fix, but its an unmodern fix.

Posted on Jul 29, 2009

professor_sc
  • 180 Answers

SOURCE: ink cartridge problem! The following ink cartridges appear to be missing or damaged.

Solution :
1. clean the ink cartridge contacts both in the printer and the cartridge with a lint free cloth or a cotton swab. and try inserting the ink cartridges again. if it wont work proceed to step 2.
2. unplug the power cord at the back of the printer
3. press and hold # and 3 keys at the same time and plug the power cord back in. Do not release the two keys. wait until the printer would say "partial nvram reset" or anything that says "reset". if this still would not resolve the problem
4. do the same process as 2 & 3 but instead of # and 3 try # and 6. instead of saying "partial nvram reset" it should say "semi-full nvram reset". and if it would not work better go to an onsite technician. but if your printer if brand new return it to the retailer and exchange it. but before you do that try calling HP technician they would instruct you to the things i have given you. Just tell them what you have had done and asked them to replace the ink cartridges. This are the informations the agent would ask you about the ink cartridge
part number and also the expiration date.
try to ask for a replacement first if it would not resolve it. then go to a technician. I could not assure you that a technician could fix it because i have troubleshoot this kind of problems and there are alot of printer parts that needs to be fixed. Usually i suggest my clients to buy a new printer instead

Posted on Mar 07, 2009

michael_grey
  • 365 Answers

SOURCE: mp780 wrong cartridge error

Try to reset to factory .
Remove ink cartridges and print head.
Power off machine and unplug for 10-15 minutes.
Restart machine and install head and cartridges.

Posted on Jun 17, 2009

Josue Pongco
  • 154 Answers

SOURCE: Kodak 5300 shows

Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Posted on Sep 23, 2009

Testimonial: "I will give it a shot when I get home..Thanks.."

  • 103 Answers

SOURCE: The screen says : Printhead missing, not installed

Printhead is faulty > Needs to be replaced

call kodak aio support and get a free printhead replaced

Posted on Mar 01, 2010

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Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

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Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

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E5 is a Cartridge cannot be recognized error.
Reinstalling the cartridge could clear the alarm.
If this does not work,
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Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

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Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

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It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


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We changed my cartridge of black and then on the little screen it says "replace ink cartridges"..wat do u think i should do


Is it a new original Epson cartridge? Try another cartridge. If it is not the cartridge you have a problem with your print head.
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My black ink ran out so I replaced the ink


Hi:
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

Some simple things to try are :

1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.

If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

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Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.

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1. Make sure that you have removed the plastic cover from the cartridge nozzle .
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Black Cartridge Not Being Used While Printing


try printing in monochrome mode or gray-scale mode, and specify that it use only the black cartridge.

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