Question about Kenwood DDX7019 6.95 in. Car Monitor

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Face plate won't close completly

On a drive several weeks ago, I hit the button to load up a cd, the face plate rotated up like it's supposed to, but upon closing, it would not close all the way. Lacks about 1/4-1/2 inch before closing.

Any ideas before I go back to the stereo shop and raise cain. This is the second failure on this head unit in the 2 months I've owned it.

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5 Suggested Answers

techman
  • 3130 Answers

SOURCE: face plate wont move

First check the power fuse as well as the stanby or always on fuse. then if that does not work Try to disconnect the power and standby line and let the unit reset . This should be done for at least an hour or so.. Good Luck

Posted on Jul 25, 2006

  • 11 Answers

SOURCE: kenwood kdc-x869

Alot, of the radios have a common problem with the connection from the radio's detachable face. What happens is corrosion builds up on the connectors between the pin and the connector itself. Sometimes you can clean it off with a small file. Also, some KENWOODS with the motorized face are known to have a problem with the ribbon cable connecting the face plate to the main board. The last time I repaired one I called KENWOOD and aquired the cable for about 65 dollars, what the problem is, is the cable is wrapped around a plastic white spindel with a high tension spring and places alot of pressure on the cable from the wear and tear of the face opening and it will cause strange problems such as: turning on and off, some buttons working while others don't, and the display partially turning on and off.

Posted on Dec 16, 2007

  • 11 Answers

SOURCE: Faceplate won't close

Alot, of the radios have a common problem with the connection from the radio's2.gif detachable face. What happens is corrosion builds up on the connectors between the pin and the connector itself. Sometimes you can clean it off with a small file. Also, some KENWOODS with the motorized face are known to have a problem with the ribbon cable connecting the face plate to the main board. The last time I repaired one I called KENWOOD2.gif and aquired the cable for about 65 dollars, what the problem is, is the cable is wrapped around a plastic white spindel with a high tension spring and places alot of pressure on the cable from the wear and tear of the face opening and it will cause strange problems such as: turning on and off, some buttons working while others don't, the display partially turning on and off, and the face to act peculiar and flip down halfway. In addition, sometimes the face open and close switches go bad, but I've never had to replace them yet. .

Posted on Dec 16, 2007

robotek
  • 1512 Answers

SOURCE: Kenwood KDC-322

If you have the remote control for the unit, or can buy one then you can reset the code. Just ask me how...

Posted on Feb 08, 2008

zzedly
  • 290 Answers

SOURCE: My Kenwood KDC-7024 has just

It's possible the flexible PCB (more of a cable, really) that connects the faceplate to the main unit has cracks in the conductors. This has been an issue with some of the older Kenwood HUs that have the MASK motorized faceplate. The flex-cable gets bent and pinched enough over the years that it eventually cracks the copper.

Posted on Mar 07, 2008

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This is what worked for me:
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Not all of these steps may be necessary.
I suspect having the power off before the reset button was the important part.

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