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A reset is done by following the below steps:
1. Disconnect the battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect battery into handset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base
From the handset, press Select/Menu and then press the down arrow to get to Ans Setup. Press Select again. Go down to Ring Time. Then select the number of rings (6, 9, 12 or Toll Saver (TS)). Press Select then press Flash/Exit to exit the menu system. Toll Saver picks up after 2 rings if you have new messages or 4 rings if you don't. This lets you hang up before the answering system picks up if you are using the remote phone access feature.
Note: if you have Voice Mail from your telephone provider, you need to set that to a longer number of rings separately. Consult with your phone company on that option.
You need to make sure the phone is on the cradel half on half off is not the units fault its the users, in saying the the unit will charge the battery if you dod not kiill it already, leave the phone on the cradel if that does not charge the battery a nice day trip to radioshack for a new battery might be what you have to do, Sorry to hear you misfortuens with uniden there a good company but make things that people just do not understand.
A search of Uniden support only said to call 1-800-297-1023 with handset registration issues. The rep picked up quickly and walked me through the reset procedure. Here it is step-by-step:
1. Remove battery 2. Hold down the * and # buttons and reinsert battery. You should hear a long beep. If not retry. (This is a bit awkward but hold the handset upside down and it's workable) 3. Screen will be blank. Immediately press the right soft menu button. 4. Screen will report that EEPROM is clearing and then state EEPROM Clear Ok 5. Remove battery (yes again) 6. Reinsert battery (this time there's no need to hold down any buttons) 7. Handset will reboot with Welcome screen and then state that phone must be registered (this is the status a handset should be in from the factory) 8. Place handset on base and it will register as normal
Owner's Manual, page 19, explains that only one handset can be used for incoming calls. So if you are upstairs with a handset and someone answers the other handset downstairs, your call will be cancelled if you attempt to use your upstairs handset. Very inconvenient and have returned and exchanged for another brand.