a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First thought is that the cycles are off.we have the same problem with ours right now. That slow spin speed concerns me. The motor could be going bad. If this washer is 10-12 years old, you may want to look at replacing it. Does the machine ever start agitating before it finishes filling. If so, the cycle mechanism is going bad. This has a whole host of potential problems. Ave a rep look at it. He can narrow it down quickly.
If the washer is shaking and actually going out of balance and generating the UL error and the drum is empty the most likely cause of this problem is something under the spin basket.Clothes can end up under the spin basket and cause it to turn crocked and cause the out of balance. First I'd recommend removing the spin basket and check under it for any clothing or other obstruction that might cause the out of balance. Here is a diagram of how to Check.. Click Here
let the machine rest for a long time (cool off) then with no water or clothes try spinning it...
no spin problem can be several headaches:
too much clothes (too heavy)
drive coupler broken
broken lid switch
clothing in pump
clothing in between basket
clutch locked up
brake locked up
it is hard to determine exactly without being there to help you...just check what you can... if you have additional questions let me know
i am assuming this is a top load. if so place a screw driver in the lid switch button, turn dail to spin and while holding the spin basket in place turn on. is it very easy to hold basket from spinnihg? if so you may have a slipping clutch. to replace, remove washer body by removing 2 screws from timer console. they may be in front or behind. remove body clips located under timer console and lift off body. next remove agitator. next remove 3 , 1/2 inch bolts at bottom of transmission. slide out. clucth is right there on top side of transmisson. part # 285785
can be purchased at repairclinic.com
The F50 error code indicates that the RPS (rotor position sensor) detects no motor rotation. Check to see if the basket spins freely. If not, you could have an item caught between the outer tub and the inner spin basket. A toy or other item underneath the washer could also prevent the basket from spinning and would result in this F50 code.
If the basket spins freely, you could have a wiring failure that would prevent the motor from spinning.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question****
These things are notorious for sucking clothing under the the drum , it could cause it to be noisy spin slow and have drain problems . This is such a poor design . Try removing the drum and see if there is an article of clothing under it , mine sucked up a mans large shirt . Even if the drum seems to spin freely it still could be the problem .
Hi pils, As before I am not sure how your machine is built, but what you describe sounds like a problem with either the basket drive block or the brake system. The basket is going to be mounted to the spin tube with some sort of aluminum adaptor and a nut, at least that's how most all our machines are made. Sometimes the drive block becomes unseated from the drive tube coming up from under the machine and will make a lot of noise when the brake applies at the end of the cycle. This is usually accompanied by the water not being spun out of the clothes as well as it should. It may be the brake "jumping" when it applies to stop the basket. What ever it is, it has something to do with the load being reversed when the spin stops. When the machine is spinning, the torque from the motor is transferred through the drive mechanism to turn the basket. When the motor shuts off, this torque is reversed as the momentum of the weight of the spinning load of clothes becomes the driving force and it is transferred back down through the machine until it stops. Try turning the basket by hand in the direction of the spin and see if you can recreate the noise at at a slow enough speed to be able to pinpoint where it is coming from. mike