Question about Panasonic KX-T7453 Corded Phone

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How do i stop lines from rolling to a disconnected line?

We have 3 active voice lines, we used to have 4. Our phone system is still rolling/hunting that disconnected line and some customers are hearing message your phone is disconnected.

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  • tshackelford Oct 29, 2008

    Thanks Carl, but I spent 1/2 the day on the phone w/ the phone company and we tested everything and it was set up correctly on thier end, or so I believe. So they insist it is in the programming of our internal phone system.

  • tshackelford Oct 29, 2008

    Thanks Carl, I'll try that tomorrow! :) Theresa

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  • Panasonic Master
  • 2,460 Answers

Immediately call your phone company's repair service and tell thie what you told us. They must have forgotten to "unbuild" the hunt group.

Carl


Posted on Oct 28, 2008

  • Carl Navarro
    Carl Navarro Oct 29, 2008

    Call them again. The hunt is controlled by the phone company. Call from line 1 to line 2 and put both on hold. Then, dial the main number from line 3. If you get a ring, whose fault is it? Certainly not yours.



  • Carl Navarro
    Carl Navarro Oct 29, 2008

    One other odd thing, they could have given you CF No answer and CF Busy. In our switch they are the *92 and *90 codes. Ask them. They are canceled with *93 and *91. Those features do not give stutter dial tone.

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enter 1 for day mode or 2 for night mode
enter line you want to program in 2 digit format (line 1 =01)
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press feature "00" to logout

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We have an old toshiba phone system and our phone sevice told us we have a routing problem. We have 3 lines and the only number that rings now is our 3nd rollover line. It does not go to out main number...


Phone service? You probably have a Strata VI box in the back, but the pilot number and all of the hunting is part of the dial tone provider's equipment. Somewhere on the side of the box, you should be able to unplug all outside lines and plug single line phones or test the lines with no equipment on them. If the first line rolls to line 3 all by itself, then call the dial tone provider and have them test the group. You have to make sure you're not shorting out the lines. In fact, if you can get dial tone on lines 1 2 and 3, then it tends to make it their problem and not your Toshiba system.

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I left my Vtech phone in New York, left for Europe and forgot to set the answering machine on. When I call in I get a factory recorded announcement that I'm not available, etc. I have my PIN # with me,...


Can you please specify the exact model of the phone? Because the steps in accessing it remotely varies from model to model. Anyway, you can try to follow the steps posted here and then test:

Remote operation allows you to control the functions of the Answering System when you
are away from the Base,and call from an outside telephone line. The Answering
System cannot be accessed from another telephone on the same line. You can access
many of the Answering System functons from a remote location, such as listening to
messages, changing recorded announcements, and recording memos.
Remote operation can only be accessed from a touch tone telephone. If the remote phone
is set to pulse dialing, switch it tone. If tone dialing is not available, you will not be able
to access the Answering System.
Note: All function codes should be entered within 2 seconds in order to activate Remote
Operation.
To Activate Remote Operation From a Different Telephone Line
1. If the Answering System is OFF, you can dial your telephone number and wait for
the Answering System to answer your call after 10 rings. An announcement, "Please
enter your security code" is given, and you enter your security code to use remote
operation.
2. If the Answering System is ON, it will answer your call and begin playing the currently
selected announcement (as with any incoming call).
3. Enter # followed by your 2 digit security code during the announcement. The
default security code is 19.
4. Once the security code is received, a double confirmation beep will be given, and
you are in Remote Operation mode. You can then control the Answering Machine
functions using the telephone keypad.
5. The user can also enter the Remote Operation mode during message recording. The
procedure is the same as step 3. The recording will be stopped after entering the
valid security code "s#xx " and the incomplete message will be deleted. If " 0s"
is entered, the Answering System will release the line, but the recorded message
will still be retained.
6. If the user enters a wrong security code, the system will release the line.
Playing Messages Remotely
1. Press " #1 ", " #2 " or " #3 " on the touch tone keypad to play the messages in the
corresponding mailbox.
2. The system will announce "Mailbox X. You have XX new messages and XX old
messages" and the system will playback the new message only. If there are no new
messages, the system will announce "Mailbox X. You have XX old messages. On
the other hand, in the absence of old messages, the system will announce only the
number of new messages.
Repeat Messages During Playback
1. Press "#4" once during message playback to repeat the current message.
2. Press "#4" twice within 2 seconds to skip to the previous message.
Skip Messages During Playback
1. Press "#6" once to skip forward to the next message.
Stop Message Playback
1. Pressing "#5" during message playback will stop playback.
Deleting Messages
1. Press "#9" once during message playback to delete the current message.
Note: Playback will pause if "#" or " " is entered. Answering System will wait for the
command in the following 2 seconds. If no further tone is entered, playback will be resumed.
Memo Recording
1. Press " 8".
2. After selecting the mailbox by entering command "1", "2", "3", You will hear, "Now
recording", followed by a beep.
3. Enter "#5" to stop recording when you have finished.
Change OGM Remotely
1. Enter " 7" to record a new OGM. You will hear, "Now recording", followed by a
beep to signal start of recording.
2. Press "#5" to stop recording. Your new OGM will playback automatically.
Check OGM1 Remotely
Enter "#7" to review OGM. You will hear playback of OGM followed by a beep.
Turning Answering System ON or OFF
Pressing "#0" toggles the Answering System ON/OFF. "Answer machine on", or "Answer
machine off" will be announced, followed by a beep.
Voice Menu for Remote Operation
The system provides two pre-recorded voice menus to help you during remote operation.
Press " 5", and you will hear the simple voice menu.
The simple voice menu is as follows:
• Press "#1" to play mailbox 1.
• Press "#2" to play mailbox 2.
• Press "#3" to play mailbox 3.
• Press "#5" to stop.
• Press "#4" to repeat the message.
• Press "#6" to skip the message.
• Press "#9" to erase the message.
• Press " 5" for other functions.
(To advance voice menu)
The advanced voice menu is as follows:
• Press "#7" to review outgoing message.
• Press " 7" to record outgoing message.
• Press " 8" to record memo.
• Press "#4" twice to repeat previous message.
• Press "#0" to turn the system on or off.
• Press " 5" to return to the simple voice menu.
Pressing any function code will stop the voice menu, and perform the corresponding
functions.
Exiting Remote Operation
1. Enter " 0" on the touch tone keypad to exit remote operation mode. The Answering
System confirms your action with a long beep and then disconnects.
2. The Answering System also automatically disconnects if no key is pressed within 20
seconds during remote operation.

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1 Answer

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2 Answers

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1 Answer

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Depending on the type and version of your partner system the procedure should be as follows:
1) from either ext 10 or 11 press the feature key and 00 on the dialpad
2) press the left hand intercom twice
the display should say system programming
3) dial "#506"
the display should say vms hunt delay
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5) dial the 2 digit line number i.e. line 1 is 01...
the display should say the ammount of rings previously programmed (3 Rings)
6) dial "2" on the dial pad
repeat the steps from number 3 on for the rest of the lines
7) press feature 00 whem finished


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1 Answer

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