Question about SonicWALL TZ 170 Wireless (01SSC5903) Firewall

2 Answers

Patton SIP / VoIP problem behind TZ170W

Hello!

We have set up a Patton VoIP-gateway behind a SonicWall TZ170W (which has a public IP on the WAN-port).

We have forwarded UDP-ports:
5060, 16300->16700, 4864-5118 and 4865-5119 to the VoIP-gateway's IP-address.
By the ISP's recommendation, everything under VoIP-settings is disabled.
The firewall is setup to allow all traffic from LAN to everything.

When we pick up a phone here on the inside and dial out, everything works properly. However, when somebody calls in, we can hear them, but they cannot hear us.

What could be wrong?

Posted by on

  • Bj?rn Mathisen Oct 28, 2008

    CORRECTION:
    INGOING sound is the problem.
    People on the inside cannot hear the external callers when the calls come from the outside.


  • Bj?rn Mathisen Nov 10, 2008

    Enabling VoIP-settings in the interface, against the service provider's suggestions did the trick. How do I set this question as closed?

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Please look into the chapter 34 in the guide which you can download from the following link

http://www.sonicwall.com/us/support/230_2749.html

Posted on Mar 21, 2009

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How about a simpleton's laziest answer is------------ switching/enabling/allow/accept just what you yourself go against-------- exactly the opposite(like drinking alcohol or not wearing an Helmet whenever u go out on ur bike is injuriousdangerous or like stutary warning Z ! Do not try to open the cover yourself(&a yellow triangle with a cross) but we still do it, I mean, OK at the most i'll get a shock, cool so what, I won't be fried, right!!?

And do against these "danger/hazardous" your ISP recommendation Quote---By the ISP's recommendation, everything under VoIP-settings is disabled. The firewall is setup to allow all traffic from LAN to everything.----------unquote. So I can't differentiate/understand everything. BUT FIREWALL IS ALLOWED; is that not true for EVERYTHING so how about the interface, its function includes this as everythig but not everywhere its blocked so unless allowed to go out but door has topend to allow some in OR out. Crude but logical.....sodeep

Posted on Oct 27, 2009

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Posted on Jan 02, 2017

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