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Once you are polar aligned, rotate the tube to a star in the sky that you KNOW the name of. Look up the Right Ascension of that star on a cell phone app or a laptop planetarium program like this one: www.stellarium.org
Rotate the RA setting circle so it matches what the phone or laptop indicate. LOCK down the RA circle. Your scope is now adjusted to the sky and you can use the numbers on the DEC and RA to find other objects of known RA & DEC.
If you did the DEC gears are either loose and not meshing or have broken.
Dr. Clay in Arkansas can repair this scope but it would cost several hundred dollars-- Celestron will probably sell you the parts to fix it. Here is their web site. You can also return the mount to them for repair.