Question about Printers & Copiers

1 Answer

I am not sure if we registered our pixmamp470 or not, but we have had it less than a year. the paper will not feed. i tried cleaning the rollers, but that did not help. Can you tell me what to try next, or where I can take it to be repaired? we live in scarsdale new york. thanks

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,785 Answers

The best place to take will be the local vendor from where you have purchased the printer

Posted on Oct 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When we try to print keeps saying load paper even although there is paper in feed tray. We have tried removing and replacing apper still same problem Printer just does not seem to register that there is...


The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again.

Good Luck!!!!!

Sep 24, 2011 | Lexmark X4530 InkJet Printer

1 Answer

Paper feed won't pick up paper. tried to put single paper in but paper jam light goes on but no paper located. we think we need new rollers for the paper feed but not sure where to get them in...


The paper pick up fingers and rollers get smooth and polished with use and then slide on the paper. Clean the rollers and pick mechanisms with isopropyl alcohol to rejuvenate them and restore their grip on the paper. Do this as far along the paper path as you can get, using Q Tips where necessary and turn the rollers to clean their whole surfaces.

May 12, 2011 | Lexmark E232 Laser Printer

1 Answer

We are having paper feed problems with this two year old printer, including paper jams, black roller marks on the paper, etc. Help!


1. clean the feed rollers
2. check if the feed rollers work
3 check if have a piece of destroyed papper in the road of the paper
4 clean the sensors (all cleans with ajax)
5 the feed rollers you can clean with the WD40

Nov 19, 2010 | Dell 5110cn Laser Printer

2 Answers

My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help


1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


  6. Confirm the message, and click 'OK'.

    Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.

    Click 'OK'.
Roller Cleaning is completed.

Sep 06, 2009 | Canon PIXMA MP190 All-In-One InkJet...

2 Answers

Printer won't pick up the paper in the tray to print. Keep getting out of paper message


First check if the feed rollers are 'Slick" with paper dust, if they are ,clean then with 409 on a cloth rag, and scrub till u dont see the white paper dust on the rollers, let the rollers dry, then reset the printer, by turning it off. then turn it back on ,reinstall the paper and begin printing again.

Jul 15, 2009 | Printers & Copiers

1 Answer

Paper pulls to the right, jams, won't print, tried different paper still won't print


Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

Apr 21, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Epson cx3800 paper feed problem


no you might have a paper jam somewere and mabe you ink rollers are dry you might have to tell the printer to to a pre test and clean and if there is a paper jam it should be a slot on the back by the roller should be a tap that shows the tollers look for a pice of paper jammed somewere in the roller you migh have to take the paper out to inspct it for a paper jam and if none mabe the print heads are dry and it dosent feed the paper then could be it ok clean the print heads tell the printer to to a roller clean and then after that if no paper jam no were try printing a page take all the paper out and feed it manually and if it prints then some printer want feed if you have filled the paper tray up try putting less and then try

Jan 29, 2009 | Epson Stylus CX3800 Printer

1 Answer

The paper feed wont stop


the paper picking rollers i think r weak try cleaning the rollers n try it again.
thank u

May 26, 2008 | Canon SmartBase MP730 All-In-One InkJet...

3 Answers

Paper jams


The feedrollers are most likely worn out. Maybe not smoothe but just tacky.
You can try removing the paper tray. Then take some cleaner, alcohol or some liquid soapy cleaner, fantstic, or soemting like that, and clean the rubber rollers. Clean them 2 or 3 times with a cloth dampned with the cleaner.
since the jams are in the tray, I am sure those rollers are either dirty or smoothe.
If you need more info let me know and I will send you my E-mail address so you can order and replace them on your own if you don't have a maintenance agreement with someone.

Dec 22, 2007 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Paper feed problem, then error


SEPARATION ROLLER MAY NOT INGAGE CAUSING THE PAPER NOT TO FEED TO THE FEED ROLLERS THE PAPER DOES NT ADVANCETO THE REGISTION ROLLER THAT SET THE PAPER FO COPY CHECK TO SEE IF THEY ARE CLEAN OR WORN

Dec 07, 2007 | Konica Minolta magicolor 2400 Laser...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

old marine
old marine

Level 3 Expert

1464 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...