Question about RIM Cell Phones

1 Answer

Trackpad keeps freezing

Blackberry style 9670 trackpad keeps freezing, wont scroll while other buttons work... what to do!? pulling battery sometimes helps, but this happens once every 2 days on average

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 380 Answers

Do you have an added Apps? One could be causing the problem.
The other reason could be the pad is getting wet or moisture on it. Also it is not required to press ******* the pad, maybe too much pressure. Also check sensitivity settings
Out of curiosity, have you tried a battery pull yet? While the phone is on, simply remove the battery, for good measure, wait a full minute, then reinsert the battery and wait for the device to reboot.

Does that help? If not, let us know what operating system you're running on your phone. You can get this info under Options > Device > About Device Versions, or by typing "myver" in a text box (e.g. email or BBM).

Posted on Feb 24, 2012

Ad

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: blackberry 8250 trackpad frozen

On the application Blackberry App world download QuickPull free, then set it to reboot often to free up your MB. This should reduce the number of times it freezes :)

Posted on Apr 28, 2010

  • 2 Answers

SOURCE: My Blackberry Bold 9700's Trackpad

i have the same problem. i could click to open items using my trackpad but it doesnt move, cant scroll thru my phone :s

Posted on Nov 22, 2010

  • 11 Answers

SOURCE: my blackberry trackpad is not

go to the blackberry website and get a phone number. Phone them up and ask if they know how to fix it and if they replace trackpads for your model. If that doesn't work search around on the internet, many sites will offer mobile parts quite cheap

Posted on May 10, 2011

dahaka
  • 347 Answers

SOURCE: My trackpad on my blackberry

Hello,

Try this, Place some cloth, or a glove on your finger and see if the track pad detects your finger.

If it does response then the problem is with the track pad sensibility.
If it does You will have to adjust the sensibility and/or clean the track pad from any dirt.

If that doesn't solve your problem, you have a damaged track pad that needs to be replaced.


Let me know if you need further assistance on disassembling the curve and replacing the track pad or with any other question you have.

Posted on Sep 20, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Vercher17@yahoo.com


Go into email settings and manually create a new account on your phone. You will need the password for the account and also the correct port settings. You can get these either from your service provider or try doing a google search for them

Aug 01, 2014 | RIM Blackberry Style 9670 Screen Protector...

1 Answer

How to factory reset


Follow below steps:

From the home screen, scroll to the All tray and press the trackpad.
Scroll to Options and press the trackpad.
Scroll to Security and press the trackpad.
Scroll to Security Wipe and press the trackpad.
Scroll to the desired options and press the trackpad to check or uncheck as desired.
Enter blackberry in the text field.
Scroll to Wipe Data and press the trackpad.
The handset will completely reset and restart.
This will take several minutes.

Jan 04, 2014 | Blackberry Curve 9310 Black Smartphone -...

1 Answer

The scrolling on my msi netbook's trackpad isn't working, I keep sliding up and down the right side of the trackpad but nothing happens?


On the msi netbooks to scroll it doesn't work like most of the other netbook trackpads. The scrolling feature works like arrow buttons, you have to tap the top right corner to scroll up, or the bottom right corner to scroll down. It takes getting used to.

Sep 30, 2013 | Computers & Internet

1 Answer

Click icon FB and when the screen opens it freezes,have to power off


Hello,
I recommend that you update your software bundle , this will also depend on your carrier on what software you can go up to on you phone .

Feb 25, 2013 | RIM BlackBerry Style 9670 Smartphone,...

1 Answer

Unlock blackberry 9670


Hi, you can unlock your phone with the solution available here: http://www.fastgsm.com/en/blackberry/bb/style-9670/unlock-code

Jun 02, 2012 | Cell Phones

1 Answer

My blackberry trackpad is not scrolling what shall i do?please help and thanks


go to the blackberry website and get a phone number. Phone them up and ask if they know how to fix it and if they replace trackpads for your model. If that doesn't work search around on the internet, many sites will offer mobile parts quite cheap

May 10, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My blackberry scroll pad is not working, and i can't scroll anywhere. i took it to the shop and the man told me it was a hardware problem, i have pop reset it and soft reset it and nothing seems to work. i...


hi Titchypink.
this is all i could find out,hope it helps you out.
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone running BlackBerry OS 7.1 and earlier Article Number: 000029640 First Published: April 26, 2017 Last Modified: April 26, 2017 Type: Support

Environment

  • BlackBerry smartphones running BlackBerry OS version 6 to 7.1
  • BlackBerry smartphones running BlackBerry Device Software 5.0
Back to top ?

Overview

In some situations, a BlackBerry smartphone with a trackpad or trackball may experience issues with sensitivity, latency, or scrolling. Additionally, the BlackBerry smartphone keyboard, or other buttons may be unresponsive.
Back to top ?

Cause

This issue might be caused by one of the following:
  1. The trackball/trackpad sensitivity needs to be adjusted.
  2. Make sure the trackball/trackpad is not affected by a software freeze or an application freezing.
  3. The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
  4. The physical trackpad, trackball or keyboard hardware is malfunctioning.

Back to top ?

Resolution

Resolution for Cause 1
Complete the steps in Article 5447 to ensure the trackball/trackpad sensitivity is correctly.
Resolution for Cause 2
For BlackBerry smartphones running BlackBerry OS version 6 to 7.1 using a trackpad, complete the following:
  1. From the Home screen, select Options.
  2. Select Typing and Language.
  3. Select Trackpad Sensitivity.
  4. Ensure Audible Roll is selected.
  5. Rapidly roll the trackpad up, down, right, and left.
  6. If an audible click is heard while not responding, proceed to Resolution for Cause 4 as this could be a software related problem.
For BlackBerry smartphones running BlackBerry Device Software 5.0 using a trackball, complete the following:
  1. From the Home screen, select Options.
  2. Select Screen/Keyboard.
  3. Ensure Trackball Audible Roll is selected.
  4. Rapidly roll the trackball up, down, right, and left.
  5. If an audible click is heard while not responding, proceed to Resolution 4 as this could be a software related problem.
  6. If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
Resolution for Cause 3
To update BlackBerry Device Software using BlackBerry Desktop Software see, Article 11320.
or
To update the BlackBerry Device Software on the BlackBerry smartphone visit http://www.blackberry.com/update/
Resolution for Cause 4
Use the BlackBerry Virtual Expert diagnostics application. For more information, see Article 35973.if not try this link. blackberry scroll pad is not working Google Search

Nov 27, 2017 | RIM BlackBerry Curve 8520 Smartphone

2 Answers

My Blackberry Bold 9700's Trackpad keeps freezing. I can click to open items but can not scroll anywhere.


i have the same problem. i could click to open items using my trackpad but it doesnt move, cant scroll thru my phone :s

Sep 24, 2010 | RIM BlackBerry Bold 9700 Smartphone

2 Answers

Blackberry 8250 trackpad frozen


On the application Blackberry App world download QuickPull free, then set it to reboot often to free up your MB. This should reduce the number of times it freezes :)

Apr 09, 2010 | RIM BlackBerry Curve 8520 Smartphone

2 Answers

Trackpad freezes BB 8520 Options


i know what ur talking about and its so annoying what i do is i take the battery and sim card out and then put them back in and it seems to work only tho it takes forever!!!!

Mar 19, 2010 | RIM BlackBerry Curve 8520 Smartphone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

232 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Longtime User

Level 2 Expert

88 Answers

ismael castillo

Level 2 Expert

318 Answers

Are you a RIM Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...