Question about Sony Cyber-Shot DSC-W1 Digital Camera

3 Answers

Viewing is fine, taking pictures is not

I'm having problems with my Sony Cybershot DSC-W1. Viewing images is no problem, as is accessing the 'setup'-menu. The problem starts when I want to take a picture: the lens comes out and the camera immediately goes dead. Nothing appears on the screen (ie error messages or something). I tried other (brand new) batteries, different memorysticks and resetting. That didn't work. Any help would be greatly appreciated.

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  • ak72 Dec 28, 2007

    I have the exact same problem. No suggestions unfortunatley.

  • sonytrouble Jan 04, 2008

    I have the same problem and gave the camera to sony's authorised
    service centre. I paid the diagnostic fee and sony said it would pay
    for parts and repair. After a lot of letter writings, Sony returned my
    camera after 4 months, UN-REPAIRED, but didnt return my memory
    stick and the diagnostic fee. Instead of any explanation, apology or
    compensation, Sony is offering to sell me another sony
    camera. I guess a mass campaign would force sony to behave
    ethically and decently with its customers.

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3 Answers

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I had the same problem. Rgazevedo's solution worked for me, here's what you do: with the camera off, turn the dial to play mode, turn camera on, then turn the dislay screen off, switch over to camera mode, you should be able to take pics. Any word on this firmware upgrade business?

Posted on Jan 25, 2008

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My one got the same problem. the solution posted on Feb 11, 2007 really works. Thanks。

Posted on Oct 15, 2007

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  • Level 1:

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This sounds like what started happening with my camera a few weeks ago. I found that turning the LCD screen off during picture-taking allows me to take pictures. I then have to go into review mode to look at the pictures I took using the LCD screen. Definitely not a great fix. I'm trying to locate a firmware upgrade that may solve it.

Posted on Feb 11, 2007

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Posted on Jan 02, 2017

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