Question about Microsoft LifeCam VX-3000 Web Camera

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Video I can see and hear person receiving my call. They can hear me but not see me. Webcam is switched on and I can see my picture

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Posted on Oct 28, 2008

6 Suggested Answers

ser71
  • 818 Answers

SOURCE: no sound

When I video conference in MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

Posted on Mar 31, 2008

yooperbud
  • 8637 Answers

SOURCE: Video

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


Posted on Feb 10, 2009

anand_manj20
  • 32 Answers

SOURCE: LifeCam Webcam video picture problem

HI

TRY WITH REINSLLATION OF THE WEBCAM DRIVER AND CHECK WITH OTHER INSTANT MESSENGER

WITH REGARDS

Posted on Apr 18, 2009

yooperbud
  • 8637 Answers

SOURCE: I can hear & see the other person/they cant see me

Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, on left panel, go to down and click on Super Webcam and click on Start Super Webcam Mode Automatically.
  5. Then click APPLY and then OK.
  6. Next click on MESSENGER and then click on MY WEBCAM and you camera should BRODCSAST and you will see your picture.
Hope this helps. Bud

Posted on Aug 07, 2009

yooperbud
  • 8637 Answers

SOURCE: The person receiving my skype/video call (using

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Nov 09, 2009

rajdeepdutta
  • 2517 Answers

SOURCE: I have Logitech notebook pro webcam, when on skype

Dear friend, if other side does not have a cam or does not put the cam on mode for you then your not able to view them. Some time other side camera window will open in your Skype but you can't see the image. May be you seen black screen or green. It will happens for the few reason. 1. Slow internet connection, 2. wireless net connection, 3. if the other side camera open for other messenger , for exam Yahoo/msn & at the same time she/he sending you a cam viewing invitation in Skype , that time you will see those screens. 4. After log in go in Privacy then Calls & then open video settings. Now you set the Automatically receive video from mode & try after that to use.

Thanks & waiting for your feedback.

Posted on Feb 08, 2010

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I have Logitech notebook pro webcam, when on skype my picture shows abut nd the other person can hear me just fine but I cannot receive video from the other party but can hear them also.. Any...


Dear friend, if other side does not have a cam or does not put the cam on mode for you then your not able to view them. Some time other side camera window will open in your Skype but you can't see the image. May be you seen black screen or green. It will happens for the few reason. 1. Slow internet connection, 2. wireless net connection, 3. if the other side camera open for other messenger , for exam Yahoo/msn & at the same time she/he sending you a cam viewing invitation in Skype , that time you will see those screens. 4. After log in go in Privacy then Calls & then open video settings. Now you set the Automatically receive video from mode & try after that to use.

Thanks & waiting for your feedback.

Feb 08, 2010 | Logitech Webcam

1 Answer

Use on laptop creates noise & frozen picture 4 person talking to


Its not due to the laptop, the other person is viewing you on the internet (Yahoo/Msn etc) so the Video might get frozen sometimes or may be a lot many times depending on the bandwidth or the server load.

The voice is due to the microphone you are using, you can use microphone with noise reduction technology with some noise reduction utility.

Regards,
Shrey

Oct 10, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

I can hear & see the other person/they cant see me


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, on left panel, go to down and click on Super Webcam and click on Start Super Webcam Mode Automatically.
  5. Then click APPLY and then OK.
  6. Next click on MESSENGER and then click on MY WEBCAM and you camera should BRODCSAST and you will see your picture.
Hope this helps. Bud

Aug 04, 2009 | Microsoft LifeCam VX-3000 Web Camera

2 Answers

Unable to see other person


i assume your talking about a webcam chat... make sure both the audio and video are plugged fully into both computers... other than that we are going to need a hardware and software description of your problem to help any further. Thanks keep me posted

May 25, 2009 | Logitech Quickcam Chat Webcam

1 Answer

The person i am calling on skype cant see or hear me


You can only use the webcam with one device at a time? If you are sure the webcam is working properly shut down the software specifically for your webcam.

Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

May 11, 2009 | Logitech Webcam

1 Answer

LifeCam Webcam video picture problem


HI

TRY WITH REINSLLATION OF THE WEBCAM DRIVER AND CHECK WITH OTHER INSTANT MESSENGER

WITH REGARDS

Apr 18, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Video


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


Jan 31, 2009 | Logitech Webcam

1 Answer

Logitech Quickcam Deluxe causes speakers to go out.


Have you set your cam up on skype
Go to TOOLS, then OPTIONS, and click on Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.
program

Jan 26, 2009 | Logitech Webcam

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