Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive

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Running an external hard drive with XP.

Dear sir/madam, I have successfully hooked up this device to my comoputer,i.e,I plugged it into one of my usb ports, and into the power outlet. But, I can't get it to run with XP. Can you please help me. Sincerely, Richard Recas

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  • Anonymous Sep 30, 2008

    I recently bought the product from tescos but just wont back anything up.

    I plug in data & power lead then power lead then maxtor lead

  • Anonymous Nov 23, 2008

    My Maxtor 3100 will not complete the format operation.

    Using Windows XP

    Any suggestions would be appreciated.

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  • Master
  • 432 Answers

You probably need to format the hard drive.

Posted on Jul 02, 2007

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1 Answer

Dear Sir/ Madam, I have TWO Western Digital USB


first of all , you are looking at the wrong voltages. The important voltage is the DC OUTPUT, which is the voltage the external harddrives use AND the polarity of the plug attached to the harddrive end of the cable.
if both the harddrives have say 12v dc output and both have the insignia of the center conductor being + (posative) then you can interchange them. and you CAN run a 9volt unit with 12volt DC power, but not the other way around.
Look at your power adaptors again for the OUTPUT and polarity.
should be a half-circle with lines depicting the polarity(+,-) of the center and sheild connections to the hard drives printed on both the harddrives and the power adaptors . This can also be tested with a dc volt meter while the adaptors are plugged into the wall.
DO NOT try to test the AC end while plugged in!!
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If plugged in the first time, the external drive needs to be initialized from your computer. Here are the steps.

1. Plug in your external drive to your computer's usb port.
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3. Click on the Disk Management from the left. The list of available drives will show on the right.
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