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Put the "System Restore" disk into the drive,
and restart your computer.
Choose to "change boot order" so that the first boot-device is your CD/DVD unit.
Your computer *WILL* boot from the disk in the drive,
allowing you to reinstall Windows.
The problem is caused by a recent burning package that has been removed. To fix the problem:
Click start then run
type regedit and then hit ok
goto edit then find
in the find box type upperfilters and hit ok when it finds somthing look in the right pane and see if it refers anything to do with the cdrom if it does then delete the entry that was found and hit find next and continue the process until search is finished. Then do exactly the same but instead search for lowerfilters. When you start the new search dont forget to move your current position right upto the top or it may not search the whole registry.
Please go to the device manager by typing and entering devmgmt.msc in run option.
click the plus sign given before dvd cr rom drive and uninstall the drive coming.
then clisck the plus sign of ide ATA/ATAPI controllers and the uninstall the secondary IDE channels.
Retart the machine twice.
If the also the issue is not resoved then you will have to reload the OS again.
First go into Setup (usually F1,F2 or del) at start-up. See if your drives show up there. With Windows running, right click My Computer, left click Properties, left click Hardware, left click Device Manager, left click DVD/CD-ROM drives. Also check IDE ATA/ATAPI controllers. Do the drives show up there? If they do right click on drive and left click Update Driver. If they are not there go back to System Properties and left click on Add Hardware Wizard. This will search for devices. It may ask you to insert Windows CD which of course you can not do because the drives don't work. Try a different drive. When you cleaned out your computer did you delete or uninstall Office? That may be what caused this problem. None of this may work but it is a starting point.
In Laptop obviously there is only one CD/DVD rom drive present.
So first confirm have you got any mark in the device manager entry for WC6037K IYL929R SCSI CdRom Device. If yes then you need to go in the BIOS and detect the Boot priority and enable the CD Rom there. Check out the event viewer entry if showing any red cross entry related to CD/DVD rom and try to search it out on net.
If the CD/DVD drive is opening or ejecting out then it working and if it is not may be the failure in Drive and need to replace.
First, thank you for the excellent description. I wish more FixYa clients would provide complete information like that.
Unless you are having problems, I wouldn't worry about the product
designation in XP since it's LG drive that is identifying it as such during
XP's device discovery routine. Your new LG drive can handle all of the different DVD rewritable formats - i.e. DVD-RAM, DVD+RW, and DVD-RW - so it appears that it is just using the first as its designator.
In my laptop, my LG DVD writer is designated as follows in Device Manager:
HL-DT-ST DVDRAM GSA-T10N ATA Device
LG describes it as a "Slim DVD Super-Multi Drive". I've had no problems with it, and it has worked flawlessly to burn CDs and DVDs.