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AOL Email: not able to add photos inside of email OR attach to email.

My computer freezes when I try to add photo(s), by attachment OR inside of email that I am trying to send. I cannot attach, because when I locate the folder, THAT IS WHEN THE COMPUTER FREEZES. The cursor does not do a thing, but circle, until I shut down and reboot. This has been happening for months...and I have put up with it. Something between AOL and my DELL computer is not working. I have called DELL and they've told me it is an AOL problem. If DELL fixes it...there would be a whopping charge. Another problem (similar) last year, when I had to pay DELL to fix it; they charged my credit card; I paid; they could NOT fix it. I was still charged for it. I emailed AOL and they gave me the solution - no charge. Thank you...I appreciate you quick response. I'm an older lady, who uses my computer every day...and miss it, when it is NOT working correctly.

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  • Joan Ciatti Feb 27, 2012

    Thanks David...I do have a gmail account and yes, I can send photos there. This is a fairly new problem on AOL...I have always been able to send photos (inside) by email or attach. The problem is when I try to 'FIND' my photos (to attach or place inside of an email), when my DELL Inspiron 520 locks up in the library. I have been on AOL for 14 years. Maybe, I didn't state my problem well. I use WIN7 and AOL9.7

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Open a gmail account and see if the issue continues

Posted on Feb 25, 2012

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How do I add attachments


Hello,

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Save it.

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To attach a file, click "Attach a file" below the subject of your email.

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If you need more assistance let me know and add a details about the computer you are using, what type of email account, operating system, etc.

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Welcome to Fixya

If yoy dont have Microsoft Outlook in your computer then you need to do it manually. The "Attach to email" option will trigger your email client inside the computer. if you are using web based email like yahoo mail, gmail, hotmail and the like, then the only way to attach the picture is by doing it manually.

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I've already typed in my problem


Welcome to Fixya

Is this your original post?

"When I scan a photo on my Pixma MP510 printer and select the "Attach to email " scan operation setting , how do I get the scanned photo attached to an email? "

All scanned photos are being saved to a folder in your computer named "MY DOCUMENTS" and "PICTURES". If you are using Microsoft Outlook as your email client then all you need to do is to right click the image then click send to email. Your Outlook will open automatically then type the email add of the recipient then hit send.

Please let me know if you have further questions.

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I want to send a file to my friend through email?


Hello ,

Here is the solution for you . Just follow the steps below :
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  2. Click "Attach," which is typically located on the tool bar above the body of the email template. It will also generally have a paper clip graphic to help you locate that button.
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