Question about American Standard 2294.011.020 Afwall Elongated Wall-ADA Retrofit Toilet

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American standard cadet 3 leaking around seal

I installed the above about 1 year ago. Shortly after installation, the toilet would start to refill about 1-2 times an hour. I took the top off and you could see and hear it leaking slightly thus why the refill. The setup is unique and simple but I have tried everything from adjusting the way the seal is seated to replacing the seal/rubber gasket. Sometimes when you flush the seal doesn't seat properly and the toilet leaks constantly and refills every 5 minutes. I either flush toilet again or adjust the seal and the problem seems to go away until the next flush.
Any thoughts?

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  • aagagease Apr 10, 2009

    I have the same problem with a new American Standard Cadet 3 toilet after about 6 months. I see on my rubber washer on the flapper that there are bubbles (within the rubber). I tried flipping the washer the other way temporarily (by unscrewing the cap on the underside of the flapper) until I can get a new washer or flapper assembly, and while this resolves the bubbles that made for an uneven surface the toilet does still leak at the flush valve. So I'll still try replacing the flapper and washer, but I am wondering if there is a flaw with the design somehow.

  • tito Jun 09, 2013

    leaky problem in my american standard cadet toilet in the top of water shutt off assembly

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There is none. I thought I had an unusual case but after replace numerous flappers (some purchased and some sent by AS, this toilet will continue to leak into the bowl. American Standard sent a new complete flush valve and that did not work. This toilet has leaked for 4 years now and I have to shut the water off manually. Good flush, bad design for water retention. Contacting AS two weeks ago asking for a replacement tank has met with stall while they review. I'm done waiting. Two Kohlers in the house do not leak a drip. Guess what happens today? If I do not have contact back today I'm going to the local home center and buying a Kohler, and will be a stuanch critic of AS fixtures in that aisle from this day forward. They know anout this but can not fix it. Cram that five year warranty. Like the line in the movie said, "Guaranteed, I can sh** in the box and mark it guaranteed, and you would have a guaranteed piece of sh**.

Posted on Nov 13, 2010

  • schmidttim Nov 12, 2013

    Three years to date with the Kohler and I have never heard it cycle between flushes. I.e., no drip or leak. Screw American Standard!

  • Anonymous Nov 07, 2016

    I started having exactly this problem after a year in the American Standard cadet 3. They sent me new flappers, slow leak still there. I had gotten Koehler for my other toilet same time, which rocks till date with no leak. I plan to replace this Cadet 3 with Kohler. After 15 years I replaced original Kohler to water efficient toilet. I tried new Kohler in one toilet and the American standard in the other. The results are clear, American Standard is dreadful in quality. also the customer support was arrogant. Will never buy AS again.

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Get a new filler assembly. the water in the tank is heavy enough to close the seal completely. or the rubber seal is not making contact. thats' why the leak.
change the whole assemble ususally correct the problem.
adjuste the flow to about 1/4 to 1/3 under the over flow. if that still don't give you the pressure. you ca adjust the flow tube to 1/5 under the cover. that is the max.

Posted on Nov 07, 2008

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I had the same problem with my AS Hamilton one piece. I replaced the flapper but the problem still existed where the unit kept on refilling every now and again. Checked with American Standard only to be told that they do not carry the parts and we would have to replace the whole flush system with a generic model with an internal expander which makes the seal. I decided to use a Master Plumber tank to bowl seal #233 and it works just fine. This cost was $3 versus $45 for some generic fix. All you need is a socket wrench of the correct size. Just remove the flapper and float arm for easy access. Don't over tighten the new washer as it may crack the internal bowl flange.

Posted on Jan 07, 2016

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Re: Replace flush valve seal
The American Standard Cadet 3 flowise one piece toilet uses a flapper valve with a soft nylon washer to seal against the water outlet.
Over time this nylon washer develops 'puckers' causing water to seep between the nylon washer and the seat of the flapper. This seepage causes the water level in the tank to drop to a point where the water inlet valve opens to replace the lost water in the tank.
There are two ways to correct this problem:
1. Replace the soft nylon washer on the flapper, or
2. Replace the entire flapper valve.
Hope this solution helps.

Posted on Sep 02, 2015

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Posted on Jan 02, 2017

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Hi AaronYC,

I'm Harvey the Master Plumbe.

Your problem is: Installed a new American Standard Cadet 3 toilet bowl and tank at home. When you turn the water supply on, the tank refills normally and stops normally. After you flush, the refill is very slow. When it refills normally the water comes out from the bottom of the pipe (i.e. the pipe that houses the float cup) and when it is refilling slowly, it comes from the top of the pipe. Sometimes (but not always), you can shut the water supply off and when you turn it back on, the flow of water goes from slow to fast instantly - but you haven't been able to recreate this consistently.

These are the facts. American Standard has been keeping costs down by out sourceing. Their toilets are now built in third world countries and parts are made cheap. They're all doing it. Quality control is pretty good but your toilet came with a bad "ballcock". That's the refill part on the left. Because it's new, if you take the ball **** back to place of purchase they should give you new. If not, they cost less than $ 10.00 and easy to replace.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
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