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I orginally had norton internet security 2006 in stalled on my PC but when I updated it about 2 weeks ago I have had various problems with it first of all it won't let me use my old product code it still thinks that it s being used. Also when I go on the internet every time a new page opens up it gives me this pop up at the bottom saying Windows Corrupt File and gives me the address of \documents and settings\all users\applicationdata\norton\{0c55c096-0f1d-4f28-aaar-85ef591126e7}\srtsp\srtetmp is corrupt and unreadable. Please run chkdsk utility. But everything I have tried has not worked.

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Your problem is Nortons, This Software is notorious for this, what it is saying is you have a virus in your document folder and will not allow it to open or run. Uninstall Norton and Install a different Anti-Virus and watch your problem disappear. Good Luck. That Norton's is so mean I bet you even have trouble Uninstalling it, It don't like that. Ha Ha.

Posted on Oct 28, 2008

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1 Answer

Lost all connection with internet


Looks to me the EASIEST thing to do would be to use SYSTEM RESTORE function for windows and go back at least one day before you installed the update. That should lick this problem.

You may also try to disable Norton and see what is does for you internet connection. Uninstalling Norton is not out of the question, but you may have to get the NORTON REMOVAL TOOL to completely get rid of Norton.

Hope it helps!

Dec 29, 2008 | E-Machines eMachines Desktop PC

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | PC Desktops

1 Answer

2 days ago I tried to open an attachment in an email message and received a message that said "Virus Scanner is Currently Not Available". I now cannot open any attachments in any emails. I don't know what...


I don't know how the problem was fixed, perhaps after performing 2 complete scans on my laptop. I can now open email attachments. Thank you anyway.

Dec 22, 2008 | PC Desktops

1 Answer

I wish to install Windows Vista Home Premium. I already have Windows XP. I pay for Norton Internet Security by direct debit through Tiscali and have done so since, 2006. I have run Norton Liveupdate. ...


You will need to cancel your Norton subscription and use one of their products that is suitable for Vista. May I suggest that you purchase Norton Internet security 2009 for a single payment of about 70 dollars.

Dec 11, 2008 | PC Desktops

1 Answer

Cannot manage to load norton security programme


hi there,

although, not specified what you did but i presume 2 actions:

1. Running the program and cannot be completely loaded, it means that there's a program that block your Norton Internet Security 2008 to run, and that might be a Virus or Trojan. or someone is hacking in your pc (might be). and this will happen, if your Norton Internet Security 2008 is not updated and/or you install an internet plug ins in some of your visited website and through that plug ins the website administrator has a link in your pc to access, but not all.

solution: try to uninstall and fresh install your Norton Internet Security 2008 but before you do that make sure that you have a supported docs like cd key and response code from Norton if any, to successfully install your anti virus. and before you install, unplug your connection from internet (install offline, after installation, update it and scan your pc).

2. you install your Norton Internet Security 2008 and cannot be completely loaded, it means that Norton program is corrupted. please have a fresh copy in cd if any and install it.



Nov 21, 2008 | Compaq Evo D510 Minitower (Open Box)...

1 Answer

Questionable UPDATE install on PC


Not sure what the update could be, but to very its not a virus, try this FREE online tool. It is EXTREMELY good and removes viruses and malware that even Norton cannot. Remember to do a full system scan. May take a while, but is well worth it:
http://housecall65.trendmicro.com/

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid

Oct 30, 2008 | Sony VAIO PCV-RS312V PC Desktop

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

2 Answers

I have just had to re install norton internet security 2008 and now it will not start


Check to see if the computer meets the minimum system requirements
    To successfully install Norton Internet Security 2008, your system must meet the following minimum requirements:

    Basic requirements for Windows XP:
    * Windows XP Home Edition or Professional Edition
    * 300-MHz or faster processor
    * 256 MB of RAM
    * 350 MB of hard disk space

for more information check here
How to install Norton Internet Security 2008?
and
further information
http://forums.2cpu.com/archive/index.php/t-87910.html

Jul 01, 2008 | PC Desktops

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