Question about Lexmark E350d Laser Printer

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Eror 31 in lexmark e350d - Lexmark E350d Laser Printer

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  • Hisham Elhaddad
    Hisham Elhaddad Oct 28, 2008

    same eror 31 ,we close the front cover and exchange the chip

  • Anonymous Dec 12, 2008

    I have the same problem as have other co-workers who share the same printer and share the same Eco-Elite recycled print cartridges. For some of us the Eco-Elite cartridges worked for several years. Then one day they just stopped being recognized mid-way through their use. Thus far the only solution we have found is to spend the big bucks on the Lexmark print cartridges. Once that message pops up, no other non-Lexmark cartridge seems to work. We thought that once we used a Lexmark cartridge that maybe it would "reset" things and we could go back to the cheaper cartridges, but no. Didn't work. We were told that there is a sensor reset that would fix the problem, but when we tried to manually override the printer to get to the menu where the sensor could be reset, the printer kept popping up the same message and wouldn't allow us to manually override it to get to configuration menu. Thus far we are still hunting for a solution other than to buy Lexmark cartridges.

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  • 19,396 Answers

Error code 31 is displayed when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective.

Replace and reinstall the defective toner cartridge.

Posted on Oct 28, 2008

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Need to reset the pc life count on lexmark e350d


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A Lexmark printer E350d has a message "photocon". What does it need?


Photoconductor unit (drum unit).

These are available new and remanufactured on internet auction sites.

Note that the photoconductor unit is EXACTLY THE SAME (other than the label and part number) as the one for DELL 1720.

Dec 28, 2009 | Lexmark E350d Laser Printer

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Replace photoconducter 84 on lexmark e350d


Go to www.lexmark.com Select the correct country. then Selectg "Technial Support" Enter the model of your printer "E350D" Click on search. Under the "Knowledge base" header place this number into the search bar: "ENUS27198" click on search. ************************* Lexmark E350d Country / Region: United States Language: English Need to download a driver? How to Reset the Photoconductor Page Count on a Lexmark E350d or 352dn Printer ID: ENUS27198 Procedure Follow the steps in the table below to reset the photoconductor (PC) page count. NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 782 KB). Step Action 1 Enter the printer's Configuration menu: Power off the printer. On the printer's operator panel, press and hold the select button () and the back button (). Power the printer back on while keeping both these buttons held down. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen. 2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again. The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press once. 4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot. If the counter has been reset correctly, the printer should return to a Ready prompt. 5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that: The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer. The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer. If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information. Don

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1 Answer

Error 31 lexmark e350d


Possible causes here are;

Most likely, the contacts in the printer not touching the chip properly (hence why it works in another printer). A simple gentle 'tweak' would work in this case.

The other possibility is the firmware version of the (offendig) printer being incompatible with the version of the after-market chip you are using. No solution here, other than trying a DIFFERENT MAKE of chip.

Mar 18, 2009 | Lexmark E350d Laser Printer

1 Answer

Lexmark E350d printer - replacement cartridge will not work


Seen/heard this before on Lexmark E350.

First place to look is the cartridge.

One side has a plastic gear which is a push-fit onto the end of the Developer Roller.

The D shape (hole with a 'flat') can lose the flat, or the gear can fracture (usually from one or the corners of the 'flat').

If this is it, the cartridge is faulty.

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Need a Service Manual


Location of modem and all fuses for the brother mfc-3240c.

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