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When i turn on my laptop, it will say there was a problem starting windows and then asks me to choose either safe mode, safe mode with networking, last know configuration, or start windows xp normally. When i click on any of these options the the windows iqon comes up, am then waiting then for the blue screen to come up, but it just goes all the way back to start of asking for me to choose a start up option again. it will keep repeating this.

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  • mmcmanus59 Oct 28, 2008

    i don't think i can back up any of my files, as i can't even get to the stage of trying to back them up. I can't get pass the Start up screen, that say windows has occured a problem in starting up and then offers me the safe mode or last known configuration etc etc to use to start up.



    Does this mean i will have to re-boot the laptop?



    Is there any other solutions that might help me to get into my computer to solve problem? I had previous changed my settings to allow activX to run on my computer, would this have caused the problem?

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Good day.
Usually that problem occur when their was changes made in your laptop maybe settings, or defualt setting before the computer was restarted, that makes the windows react that way or maybe virus infect your laptop. Some problem can be solve in safe mode, but since safe mode cannot be fixed, I think you have to re-install the program, but you have to back-up first all your important files before you fixed it.
Thank you.

Posted on Oct 28, 2008

  • erwinroyo
    erwinroyo Oct 28, 2008

    Good day.



    If the activeX setting was the last program that you change before that problem occur, and you did not install or download any program, maybe thats the cause and not a computer virus. If you know DOS command try to open the safe mode with command prompt, this is a DOS base command where computer programmer do, to back files and transfer your file to the partition of your hardisk if your hardisk was partitioned. If ever you cannot access, the safe mode with command prompt, for you to back-up your files, is to have your hardisk be slave from other laptop or pc and have it open and back it up.



    Thank you.

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How do you put windows into safe mode?


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I am going to assume you are on Windows XP, So start your computer in safe mode without networking.

Once you are in the desktop you are going to use System Restore. Choose a date in time on your computer before the incident happened.

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