Question about Maytag Neptune MDE5500AY Electric Dryer
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Posted on Jan 02, 2017
Motor malfunctions usually call for service by a professional. There are three main causes of motor failure: lack of lubrication, a defective motor switch, or worn or frozen bearings. A humming sound can be related to a burned-out motor or a defective switch. Check these trouble spots before you call a professional service person or take the motor to a repair shop. Here's how to check a dryer motor:
Step 1: Remove the back access panel. Then reach behind the drum, motor pulley, and idler arm pulley. If these areas are clogged with dirt and lint, undue strain on the motor may be causing the humming noise. Worn or broken belts can also cause a humming noise. Check the belts for wear and damage. If the belts look all right, you may be able to stop the noise by spraying them with fan belt dressing, available at automotive and hardware stores and home centers.
Step 2: Turn the dryer on. The noise you hear may be the whirl of the spinning drum, not the motor. Some noise is normal.
Step 3: Force a little 20-weight nondetergent motor oil (not all-purpose oil) around the ends of the motor shaft. This lubrication may stop the humming noise. If this doesn't solve the problem, remove the motor and take it to a professional service person.The centrifugal switch on the dryer motor may be located on top of the motor. Humming, no motor power, and no heat can be caused by a faulty centrifugal switch. If the switch is externally mounted, check the terminals of the switch to make sure they are tight and not burned. If you spot trouble, remove the switch and take it to a professional service person for testing. A faulty switch will probably have to be replaced. Some centrifugal switches are located inside the motor housing; you won't be able to remove the switch in this case. Remove the entire motor and take it to a professional for repairs.
If the motor hums, but won't run the pulley on the end of the motor shaft, try turning the pulley by hand.Caution: Before turning the pulley, make sure the power to the dryer is turned off.
Posted on Sep 12, 2008
I had the same problem but it's the FRONT Panel you need to remove. Before you start, unplug the thing first. BTW I did the whole proceedure in 10 minutes using an electric screwdiver / philips bit and a socket set with an 8mm socket with my leg in a cast. You can do better, I'm confident!
Two 8mm hex head bolts hold each fin on the drum. They can be tightened. You need to open the dryer front since they bolt from the outside of the drum. To open the dryer front you first take the door off by removing the two philips head screws, then slightly lift the door and pull toward you (the door hinges have little hooks on the end that inserts into the slots (this little design keeps the door from falling off during removal and install-nice). Then remove the two philips screws on the other side of the door opening (opposite the door hinges). These screws hold two plastic brackets (be sure to see how they are aligned before you remove them so you know how they go back on.
Now the front frame panel looks like an "H" . Grab the top two arms of the 'H" and give a quick ****. The top arms of the 'H" will come loose. The bottom part is held by a couple of clips, just pull up and the front panel comes off.
You will be able to spin the drum until the hex bolts for the fin(s) in question are visable / reachable from the right side (just above the heater unit-hope you unplugged the dryer earlier). I tightened it using an 8 mm socket.
Now reverse your steps: put the front panel back on the bottom clips and snap the top "H" arms back in place. Reinstall the plastic clips / screws and then put the door back on.
Posted on Mar 28, 2009
There are four small plastic guide wheels that surround the drum in order to keep it aligned. These will wear after a period of time. The wheels have no bearings, they just ride on a metal shaft. You may either try lubricating the rollers or replacing them. Thank you, Dana
Posted on Sep 30, 2009
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