Question about Toshiba 65HM167 65" Projection Television
I have a Toshiba 65hm167 tv that has a solid yellow, blinking red led light. I replaced the lamp 3 months ago after the old one burned out.Then the black screen came with the led indications so purchased another lamp after calling Toshiba. I had the same problem with the new lamp. no picture just sound. any suggestions?
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Posted on Jan 02, 2017
Guest...you are not going to have any luck! If you can believe this our TV is STILL broken. And it has been since July 7th!!!! I have been fighting with Toshiba I have reported them to bbb and also to the federal trade commission. I have faxed the work order from the first time someone came out to look at it, a copy of my cell phone bill to prove the first time I called was really way back in July!! It is a main board in the tv and they keep telling me it is on "extensive backorder" Finally they offered us 3 options...a refurbished 65in, a brand new 52in LCD or a full refund in 6 weeks!! I will NEVER buy a Toshiba anything again. I suggest you call this number 1 800 351 5481. When someone picks up tell them you need to talk to Toshiba in regards to a TV, they will transfer you directly to them. The sooner you start a file with them the better because as you can see when I posted this and yes it is still broken. I have also faxed copies of everything we have been dealing with to the offices of Phillip Schoonover who is the CEO of circuit city where we bought the TV and also Atsutoshi Nishida the CEO of Toshiba. You should just ask to talk to Evette....she is the customer service supervisor who I have been dealing with. If there is anything else I can help you with please let me know....trust me I have ALL the information you will need.
Posted on Sep 21, 2008
I have the same TV and had the same problems. What worked for me. I tuned off the set unbluged the TV, waited about five minutes and replugged and resolved my problem. Hope this works for you.
Posted on Aug 22, 2009
That is correct, if the lamp was bad then you will not see a picture at all. The fact that you are getting menu means the lamp is good and most likely the processor and light engine are also okay. Check other inputs to see if you have the same problem on all the inputs.
Posted on Nov 11, 2009
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