Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum
Fixed the magnet transistor switch and dyson still dies after three seconds
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Posted on Jan 02, 2017
Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
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Posted on May 17, 2009
I am going to sound like a broken record but here is my same answer to another person with the same problem.
I have I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.
Posted on Oct 30, 2009
Hi its Darran at Dyson.
From your description of the problem, it sounds as though there is a problem with the battery.
Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.
Dyson Customer Service
Posted on Apr 20, 2010
I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...
My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!
I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.
It's good to have my hand vacuum back! I missed it!
Rock on Dyson.......
Posted on Jun 22, 2010
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