Question about Canon Pixma MG6120 InkJet Printer

1 Answer

One of my ink cartridges is out, but it wont even let me scan anything!

It's just the black ink that has run out, which I don't need to scan to a PDF.. someone help! It only shows the screen telling me to replace my cartridge and wont let me do anything else!

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  • Canon Master
  • 78,267 Answers

Then you must replace the cartridges. sorry.

Posted on Feb 23, 2012

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: MX700 Will not scan with an empty ink cartidge?!

I just came up with the same problem. But if you keep pressing the right most button (the red one) for 5 seconds the message "replace ink cartridge" disappears and then you can use it as a scanner.

Posted on Mar 22, 2009

SOURCE: MP150 Error code 4 and 5

Don't use refill cartridges, because it will damage your printer someday. and will cost your parts as brand new. so better use the original ink.

TRY THIS STEPS...
Mp150 Reset Counter
Service mode operation procedures -
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING THE UNIT TO YOUR NEAREST SERVICE CENTER...

Posted on Feb 11, 2008

Grubhead
  • 5342 Answers

SOURCE: Printer cannot recognize ink cartridge

Check the PG 40 & 41 Labels are near the top lugs and not near the curved lug and make certain that the cartridges are fitting in right. If the label has slipped down the 'chip' can not be read and error message will come up.

Posted on Apr 22, 2009

  • 284 Answers

SOURCE: just want to scan, no ink cartridge

You have no alternate solution, just insert the both cartridges.

Posted on May 31, 2010

yooperbud
  • 8637 Answers

SOURCE: Scan without ink

First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Posted on Jul 20, 2010

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All the ink cartridges need to have ink in them to allow you to print, even if you only want to print in black only.

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Since it was an emergency i scanned the document to fax from my desktop as a .jpg file, sent it to my laptop containing a modem, and faxed it from my laptop with windows 7's "fax and scan wizard". I know its not a fix, but its an emergency work around.

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My black ink will not print. Do I have to have


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Don

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1 Answer

Wont print saying low ink even tho just changed it made sure cartridges were in correctly and wont scan either will print in color but not black ink even tho new ink cartridge


A few basic causes.

1. The cartridges you bought were not original equipment ones (OEM)and many "clone" cartridges are known to have problems with the ink level chips

Take them back and get them replaced with a different brand

2. They are original cartridges but may still be faulty (rare but possible)

Take them back and get them replaced

3. Your print head is clogged or faulty

Run your printer through the head cleaning process a few times and see if it clears up.

4 your cartridges are out of alignment

run the cartridge alignment process

If you are filling them yourself then...

Cartridge ink levels are usually monitored by a small chip on the cartridge. If that cartridge is allowed to fall below 25% ink level most chips then become locked and not able to re-set.

For many cartridges you can buy a reset device to reset chips that have not become locked. Or you could buy empty cartridges that don't need resetting and that will always accept a self refill.

As for scanning if by that you mean the photocopy function then that could be linked to any of the above. But should you mean it wont scan to the computer then you should look at any hardware or driver issues that you may have and maybe also the source selection (usually TWAIN) is a good source selection.


If this information was useful please click below

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1 Answer

I just replaced black ink cartridge and snapped all cartridges back in place and recharged the printer now it wont recognize the black ink cartridge even though it was just replaced


Try wiping the copper contacts on the new cartridge with a dustfree cloth dampened with some alcohol. Dry thoroughly before reinstalling.

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