Question about Magellan RoadMate 700 GPS Receiver

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Frozen screen when turned on

I bought a second hand magellan 700. It worked twice and it worked fine. This afternoon, when I turned on the unit, it would "freeze" on the section on the (user 1) (user 2) (user 3) option. I touch all the screens, I touched all the buttons.. but it is FROZEN. I turn the unit ON and OFF repeatedly (ie unplug and replug because the on/off button will not work). HELP! TEL ME THAT I DID NOT GET A LEMON MAGELLAN 700. Thanks

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Re: frozen screen when turned on

Kevin, Hmm... it worked fine the first two times you ran it, then all of a sudden it freezes at the user screen?? I'm not sure if your able to do this, but at the user menu, try pressing the (-)zoom out key and the repeat button a the same time. -If it does bring up the "secret" menu, try clearing user data. -If you have a program that allows you to update the software, version 4.32 I'm guessing (or 5.14) then at that "secret" menu select NAND Flash Format and re-load the software. If you can't access the "secret" menu and it locks up hard at the user menu w/out any responsiveness, I would suspect the hard drive is either bad or has corrupt data. I'm not sure if you can order just the hard drive from magellan/thales/tomtom/shaw but if you can then just replace the hard drive, nand flash format (above) and re-install your software via usb. Additionally, not that it helps your problem, but atleast you would know the pwr and keypad work if this works, press Enter, Cancel and power button at the same time, as this SHOULD power off your unit. Let me know if any new symptoms/problems come up or if you need further instructions. -Daniel

Posted on Aug 31, 2006

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This screen as with computers, is the blue screen of death. Unless you can still sync up with your computer and attempt to reload 3.56. If that didn't work, I would replace the hard drive which I'm sure you don't have lying around.

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1. Search for the file ENG_F.SND sound on google or yahoo or any search engine.

2. Connect RM 700 to PC, and create folder name SOUND_EU on RM 700.

3. Copy the ENG_F.SND to SOUND_EU folder.

4. Disconnect RM 700 from PC.

5. Turn on RM 700, and go to Option, configuration, language, and choose English.

6. RM 700 will load sound file and turn off.

7. Turn on RM 700, if it keeps showing the initial screen, then connect the RM 700 to PC, and DELETE the ENG_F.SND from SOUND_EU. It should be OK after you disconnect RM 700 from PC and turn it on again.

NOTES: My screen indeed locked at first as covered in the last step, so expect that to happen. Don't worry if you never get to do step 5 and 6. Connecting the USB, deleting the SND file and restarting it works and the sound is back even without the file there.

This only fixes the Female voice along with the beeps and clicks. The unit goes silent again if you select the male voice but switching back to the female fixed that. I assume "_F" in the file name must mean female.

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The flash card hole is supposed to be empty - all you need should be on the hard disk BUT the first Roadmate 700 I purchased was empty i.e. no software loaded. The second failed due to bad power connection, the third worked but was factory refurbished! what a crass organisation Magellan is!!!

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I am binning my Roadmate and getting a Tomtom720 Go series with maps and cameras preloaded - it auto updates when it is on its cradle attached to my PC/internet.

Bin the Magella - 4 years of problems!!!!

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hah.. yes that is a strange coincedence. When this error appears, you can try to find someone else's unit and use it for spare parts. If you can find another unit to salvage from, then first change out the LCD w/attached thermometer wires. next to change is the hard drive. which, without having the software DVD can't be completed. I'm sorry Jerome but. there's not too much you can do with this error. -Daniel

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If everything else is working fine, specifically the touch screen, then it's probably your speaker. open unit and check your speaker for anything stuck to the back of the magnet (on the speaker). make sure the cable going from your speaker to the keypad PCB (board) is pushed in all the way. you may want to even pull it out and re-connect it. make sure the unit is off while you do this and try to ground yourself with something. good luck and let me know how it turns out.

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