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I've loaded hp photo smart 1.9 and it keeps showing an error box and closing down right away. i had the problem before on my old computer but forgot where i went to fix it...

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  • 331 Answers

Did u try restoring your computer to some previous date???????

Posted on Oct 28, 2008

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My Hp colorlaserjet 37ooDN is showing the error : 59.C0 Pl. HELP


Hi,
59.C0 Error Displayed on Control Panel Remove all the print cartridges from the printer so the right swing guide will be visible and check for the parts described in the photos below.
If the right side swing guide does not go all the way back, the 59.C0 alienation error will be displayed on the control panel. A plastic part on the swing guide could be missing.
See photo below where the three circles are on the right side of the printer.
Figure 1: Right swing arm assembly
37001See photo for details of the part. Call-out 1 in the photo below shows the parts in place, while Call-out 2 shows the missing part. (The part looks like an upside-down t.)
Figure 2: Missing part causing 59.C0 error
370021 - Part in place
2 - Part missing
Another cause for a 59.C0 error can be the black sliding lock is broken, out of place, or missing the spring. (See figure below) This can cause 59.C0 errors or 10.92.XX errors.
Figure 3: Right swing frame assembly
37003Replace the swing guide. Please look for the missing part in the printer so it will not cause other issues from movement to other parts of the printer.
If the part in the call-out is present, close the door slowly and observe the right side swing arm. It should close uniformally with the left side swing arm. If not, arrange for service on the printer and replace the right swing arm.

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1 Answer

I have a HP Photo smart 2610 and the software will not load on my new computer windows 7. The old software is for Windows me 98 and 2000, XP


Hello, the good news is that it is available to download from the hp website.
Just go to http://www.hp.com/support
answer the country question, then enter your product name in the box ie 'photosmart 2610'
then select 'Software & Driver downloads' and from the dropdown menu select your op sys.
Regards
nicam49

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Pavilion dv7 keeps shutting down


  • This may not fix your issue but its worth a try ...let me know how it goes
  • If the computer appears to shutdown and then attempt to restart without displaying an error message, do the following to disable the automatic restart on error setting.
    1. Click Start , right-click Computer , and then select Properties .
    2. Click Advanced system settings , grant permission to continue if prompted, and then click the Advanced tab.
    3. Click Settings in the Startup and Recovery section of the Advanced tab.
    4. Deselect the Automatically restart checkbox under System failure .
    5. Click OK to close the Startup and Recovery window, click OK again to close the System Properties window, and then close the Control Panel window.
    6. Restart the PC.
    Disabling the automatic restart setting allows time to view the error message that displays on the screen. Contact the manufacturer of the program or device that is causing the error for specific information about the error message.
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    Laserjet 3700 got 59.C0 error


    Remove all the print cartridges from the printer so the right swing guide will be visible and check for the parts described in the photos below.
    If the right side swing guide does not go all the way back, the 59.C0 alienation error will be displayed on the control panel. A plastic part on the swing guide could be missing.
    See photo below where the three circles are on the right side of the printer
    Figure 1: Right swing arm assemblye755e62.png
    See photo for details of the part. Call-out 1 in the photo below shows the parts in place, while Call-out 2 shows the missing part. (The part looks like an upside-down t.)

    Figure 2: Missing part causing 59.C0 error

    6349049.gif 1 - Part in place
    2 - Part missing
    Another cause for a 59.C0 error can be the black sliding lock is broken, out of place, or missing the spring. (See figure below) This can cause 59.C0 errors or 10.92.XX errors.

    Figure 3: Right swing frame assembly
    f47d4a3.gif
    Replace the swing guide. Please look for the missing part in the printer so it will not cause other issues from movement to other parts of the printer.
    If the part in the call-out is present, close the door slowly and observe the right side swing arm. It should close uniformally with the left side swing arm. If not, arrange for service on the printer and replace the right swing arm.
    i think it solves your problem
    if you have any problem regarding this issue leave a feed back,we will glad to assist you

    good luck

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    First thing to do is try to check if your windows XP is a 32 or a 64-bit. You can do this by right clicking the mouse on My Computer icon and then left click on properties. Now try to load the right and updated driver. If it still won't work. Go to Control Panel>administrative tools>services>scroll down and look for WIA ( Windows Image Acquisition). when you double click on it you should see it it is running, stopped, make sure that it is started. If still won't work try using other application like paint.

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    HP product assistant


    Contact HP for Care at 1-800-585-2494

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    Installed new cartridges; keep getting error message


    I'd say your using dodgy aftermarket or non HP cartridges, you could put your old ones in and see if message goes away, if having problem when using with Original HP cartridges post back and I'll did deeper for you.

    I dont work for HP, I do know printers :-)

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    Unable to complete catalouge gathering when using hp photo smart essential.


    just remove all the photo or picture from the folder and see is ti responding or not just empty the folder and see if it is working then put the photo back one by one may be ther is heavy imge picthre is ther and it is taking time to read that picture.


    bye

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