Question about General Electric GSH25JSXSS Stainless Steel Side by Side Refrigerator

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How do I fix my refridgerator? it will not get cold and the freezer won't freeze.

I bought a new house with an existing refridgerator which is new I don't know where it came from, and even though I adjust the temperature, it will not get cold? How do I get this resolved?

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  • Fran Johnson Feb 23, 2012

    Thank you for providing me with a direction.
    I know where the seriel number is, and other data, and
    I will go that route. I tried to get the manual, but google sent me here first!

  • Tracy Feb 23, 2012

    This is a good link that can tell you how to test your thermostat.
    Do you hear the compressor kick on at all? The thermostat setting should signal the compressor to kick on when not cold enough and off when too cold.

  • Fran Johnson Feb 23, 2012

    yes, I can hear the compressor come on, and hear it "cycle" for lack of
    a better word. after hearing it kick on, I was checking it for cooling, but got nothing
    the door panel has a touch pad labeled "lock"
    after selecting the temperature number, in my case 9 is the highest, so I put it up to 9 on both the freezer and the fridge, but got nothing with that either
    is the "lock" button for temperature locking?

  • Fran Johnson Feb 25, 2012

    I downloaded the operation manual and learned that there are 2 temperature dials located in the upper level of the refridgerator. I figured that since the house was empty and being shown, that they turned down the temperature to save some money on the bill while the house was on the market, for 2 years. When I moved in, I thought it was just having to vacuum the back, so it could ventilate. That didn't help. And the big thing is, my fridge does not have those temperature dials located in the upper fridge area. Do I have to remove a panel or something? I looked all over the inside, but cannot locate it , even in the freezer.
    I will have to check the model number again, but I have the fridge that matches my maual that I downloaded. Is it possible those dials are in another location?

  • Fran Johnson Feb 25, 2012

    The manual is great, but I don't have the internal temperature dials?
    Are they located someplace else?



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SOURCE: The refridgerator doesn't feel as cold as it used

Check the back wall of the freezer and see if there is frost there . If so is either the defrost control, heater or thermostat. Probably the heater.

Posted on Oct 29, 2010


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