Question about HP DeskJet 9300 InkJet Printer

1 Answer

Shows printjobs on printer but not in queue

When you look at the printer it shows two print jobs, but when you go to the queue there are none. i can't get it to print. I've tried restarting the print queue did not work. i need to know how to delete print jobs that do not show in the print queue

Posted by on

  • Kathy Dorethy Feb 27, 2012

    no, it still shows print jobs when I go to the printers, but nothing shows in the print queue

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • HP Master
  • 1,575 Answers

Hi
Try disconnecting the printer from power and from the PC completely.
Reboot the PC.
Connect the printer again and then try printing.
Solved?
Uninstall and re-install the printer again.Don't have installation discs?
Download the drivers from the link below,Just select your Operating System,

h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=295932&lang=en&cc=us&prodTypeId=18972&prodSeriesId=295930&taskId=135

Hope it helps.

Posted on Feb 24, 2012

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I interrupted a huge print file and a page is stuck in the printer


Open the Printer from PRINTERS AND FAXES or DEVICES AND PRINTERS and double click on the icon and right click on each print job and press delete

Dec 14, 2013 | Brother HL-2240 Monochrome Laser Printer

1 Answer

I have 9 documents in print queue. How do I cancel them. printer Ml1640. I have tried help menu but each time I switch printer on it starts to print


On your computer, go to configuration - printers Dubble click on your samsung printer Now you can select a print-job When you click to select, be sure you click on the name of the printjob on the left click with your right mous button and delete OR
select under 'document' delete or cancel retsart your pc restart your printer it should be clear

Jul 04, 2011 | Samsung Office Equipment & Supplies

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

HP P1005 PRINT JOB SITS IN QUE, WO'T PRINT


Does it show "Printing" or "Spooling" in the job queue window?

Open the Job queue window, then highlight and cancel the print job. Send a small print job to the printer and make sure that the PC and the printer are communicating.

If the failure re-occurs, then clear the queue again and close it and restart i=the queue.

Don

Dec 14, 2009 | HP Hewlett Packard LaserJet P1005 Printer

1 Answer

HP P2015dn setup in a language lab, serving multiple computers via a network. If the printer is off for most of the day, when it is turned on, the backup of jobs starts to print. How can I clear the queue...


If you have switched off the printer all jobs in the printermemory are gone. If the printer starts printing jobs when you switch it back on, there are still some printjobs in the system or on one of the pc's.
Gerrit Jan

Nov 10, 2009 | HP LaserJet P2015dn Printer

2 Answers

Stopped printing and shows a job queue light.


Ben_ndee, if you press the "Go" button do you receive a secondary error light combination?
If this is the only combination you receive, the error is indicating a problem in the laser/scanner assembly.
Many times disconnecting and reconnecting the scanner will eliminate the error condition but there is a very good chance the laser/scanner assembly is faulty and needs to be replaced.
The part number is RM1-4262-000.

Nov 20, 2008 | HP LaserJet P2015dn Printer

1 Answer

My printer 2600n is printer continious pages....


Hi,

You can restore the printer as factory setting by pressing Left & Right button & restart the printer. Then again configure the printer may be it will work.


Thanks
-----------

Sep 08, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Print jobs no longer arrive on printer


try this: make sure you do not have any pending printjobs (cancel all documents if there's one) then delete all printer icons. Reboot the computer then launch the printer server software to locate it. add that network printer & make it your default.

probability is that some of your applications are sending printjobs to the wrong queue (like the one for the USB connection).

Aug 18, 2008 | Lexmark N4000e Print Server

Not finding what you are looking for?
HP DeskJet 9300 InkJet Printer Logo

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...