Question about Lexmark X5470 All-In-One InkJet Printer

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How do I clean the cartridge contacts? - Lexmark X5470 All-In-One InkJet Printer

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The contact is gold or at least plated with gold should it be electrics, it doesn't rust.

Posted on Feb 23, 2012

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2 Answers

Clean the print head for an HP F380


If the cartridges are new, make sure you removed the, (sometimes clear), tape that the manufacturer places over the shinny metallic ink distribution slots, (shinny objects on the underside of the cartridges, like the previous answers have described). Otherwise, make sure the cartridges are the correct model for your printer, and I use a dab of alcohol on my q-tips to clean off old dried ink from the contacts. The contacts are very obvious once the cartridges are removed. Make sure to unplug the printer once you have removed the cartridges to access the contacts, before cleaning. And be gentle with the contacts, rub gently. And clean the cartridge contacts and ink dispensing slots as well, and gently as well. As previously mentioned, you should get ink on the q-tip when cleaning the ink distribution slots. Three colors, yellow blue and red from the color cartridge and black from the black cartridge. So clean the contacts first, then do the ink dispensers last to avoid adding ink to the contacts with a ink soggy q-tip. Good luck and be gentle.

Feb 13, 2015 | HP DeskJet F380 All-In-One Printer

1 Answer

I refiled cartridge but my priner saied it is emty and refuse to work


Clean the problem cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts.
    CAUTION: Do not touch the ink nozzles. Figure 6: Cartridge contactsc00832021.gif
  7. Clean the contacts in the carriage, inside the product. Figure 7: Carriage contactsc00246272.gif
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.

  1. Close the product cover.
Figure 8: Print Carriage contactsc00427144.gif

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 24, 2010 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Printer carriage stuck?


To fix cartridge errors, complete the following steps:
  1. Remove both cartridges (even if the message indicates only one cartridge). See your printer's manual or help files for specific information on removing and inserting cartridges. Most HP printers must be turned on to remove the cartridges. WARNING: Make sure to complete the procedure and reinstall the cartridges within 30 minutes. The ink in the cartridges can dry in the nozzles if the cartridge is outside of the printer for too long.
  2. Unplug the printer.
  3. Inspect the cartridges:
      If the cartridges are new, make sure the protective tape has been removed completely.Make sure the cartridges are not damaged. If the copper-colored electrical strip is torn or punctured, the cartridge must be replaced.Make sure the cartridges are compatible with the printer. See the manual for a list of compatible cartridges.
  4. Reinstall the cartridges. NOTE: HP cannot guarantee the quality or reliability of refilled or remanufactured cartridges.
      Make sure each cartridge is in the correct slot.Make sure the cartridge is snapped into place and the latch is closed.Close the front cover and plug the printer back in.
  5. If the steps above do not fix the problem, follow the procedure below to clean the cartridge and electrical contacts:
    1. Gather cleaning supplies:
        Clean distilled water. Use bottled or filtered water if distilled water is not available.Clean cotton swabs or any soft, lint-free material (coffee filters work well).
    2. Remove both cartridges.
    3. Unplug the printer.
    4. Lightly moisten the lint-free cleaning material with clean water.
    5. Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty. Figure 1: Cartridge nozzles and contactsc00059236.gif 1 - Nozzles 2 - Contacts Figure 2: Cartridge nozzles and contactsc00059237.gif 1 - Nozzles 2 - ContactsIf your cartridge doesn't look exactly like one of the illustrations above, locate the contacts by looking for an area with a number of small copper squares. The illustration below shows some representative cartridge contacts. Figure 3: Cartridge contactsc00059238.jpg
    6. Using a new swab, clean the cartridge contacts inside the printer (the print carriage). The illustrations below show contact locations for some representative carriages. If your carriage does not look like either of the pictures below, try to locate copper contacts inside of the printer that would touch the contacts on the cartridge when the cartridge is installed. Figure 4: Carriage contactsc00059239.gif Figure 5: Carriage contactsc00059240.gif
    7. Allow all the contacts to dry for at least five minutes, or dry them with a clean swab, then reinstall the cartridges.
    8. Close the front cover and plug the printer back in.
  6. If the steps above have not solved the problem, repeat them.
  7. If the error still occurs after repeating all the steps, replace the cartridges. If you have already replaced the cartridges once without solving the problem, contact HP. The printer might need to be serviced.

Jul 03, 2010 | HP DeskJet 5650 InkJet Printer

1 Answer

What do I do if my printer says 'clear cartridge'



Clean the cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts. CAUTION: Do not touch the ink nozzles. Figure 6: Cartridge contactsc00832021.gif
  7. Clean the contacts in the carriage, inside the product. Figure 7: Carriage contactsc00246272.gif
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.
  11. Close the product cover.
c00246272.gif Step three: Repeat reseating and cleaning stepsIf the problem is not solved, repeat the reseating and cleaning procedures above.

Apr 07, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

My HP Photosmart 2600 displays "remove and check cartridge on right". I know it still has ink. I removed it and replaced it and it is still displayed and won't print.


Step 1: Remove, inspect, and reseat the problem cartridge
The cartridge might not have full electrical contact with the product. Removing and reinstalling the cartridge might help.

NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges. Use genuine HP cartridges to ensure good quality.

1.
Make sure that the product is turned on.

NOTE: Press the power button ( ) to turn on the product.
2.
Open the product cover and wait until the carriage is idle and silent.
3.
Open the cartridge latch.
1.
Press down lightly on top of the latch.
2.
Pull out the bottom of the latch to unhook it.
4.
Slide the cartridge out and inspect it.

Open the cartridge latch

Slide out the cartridge
CAUTION: Do not touch the copper electrical contacts or the ink nozzles.

Electrical contacts and ink nozzles
1 - Copper electrical contacts
2 - Ink nozzles
1.
Check the copper electrical contacts for debris. If any debris is evident, proceed to "Step two: Clean the cartridge and carriage contacts."
2.
Make sure that the clear nozzle protective tape has been removed.
Figure 4: Remove the clear nozzle protective tape
Remove the clear protective tape
1 - The clear nozzle protective tape
CAUTION: Do not try to remove the copper electrical strip.
3.
Look at the number on the cartridge label and make sure it is compatible with the product. Compatible cartridges are listed in the product user guide.
5.
If the cartridge is not compatible, obtain the correct cartridge, and then go to "Step five: Replace the cartridge." If the cartridge is compatible, reinstall it in the product:
1.
Hold the cartridge with the nozzles down and the copper electrical contacts facing the product, and then slide the cartridge into the carriage.
*
Cartridges marked with a triangle go into the left carriage slot.
*
Cartridges marked with a square or pentagon go into the right carriage slot.

Insert the cartridge into the correct slot
2.
Push down on the cartridge latch until it snaps closed.

Slide the cartridge into the slot

Close the cartridge latch
6.
Close the product cover.

Step 2: Clean the problem cartridge contacts

1.
Gather the following items to clean the cartridge and carriage:
2.
*
Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
*
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
*
Sheets of paper or a paper towel to rest the cartridge on during cleaning.
3.
Open the product cover and wait until the carriage is idle and silent.
4.
Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.

NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
5.
Unplug the product from the electrical outlet.
6.
Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
7.
Clean the cartridge contacts.
CAUTION: Do not touch the ink nozzles.

Cartridge contacts
8.
Clean the contacts in the carriage, inside the product.

Carriage contacts
9.
Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
10.
Reinstall the cartridge.
11.
Reconnect the product to the electrical outlet.
12.
Close the product cover.


Step 3: Repeat reseating and cleaning steps
If the problem is not solved, repeat the reseating and cleaning procedures above.
Step 4: Contact HP
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now. Click here (c00206040) (in English) to see if the cartridge is covered under warranty.
Step 5: Print in backup mode
If you do not have a replacement cartridge, you can still print in ink backup mode. Simply remove the problem cartridge, and print with the remaining cartridge.

*
If you remove the tri-color cartridge, printouts will be in grayscale.
*
If you remove the black or photo cartridge, the product prints slowly and the colors in the printouts might differ.

Jan 26, 2010 | Office Equipment & Supplies

1 Answer

After installing a new ink cartridge. unit says no cartridge. tried reset procedure. tried a different cartridge. called brother went through procedure with tech service person. he was no help.


Take a wet Cotton clean the connections ..
a52cc1b.jpg


Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

Jan 04, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Cartridge error 1203


First of all, please verify each cartridge carrier has an ink cartridge :
  1. Check to make sure the left cartridge carrier contains a black or photo ink cartridge.
  2. Check to make sure the right carrier contains a color ink cartridge.
  3. Remove each cartridge and examine it to make sure the protective tape has been removed from the contacts and the print head.
  4. Replace each cartridge in the proper carrier.
Step 2 :

Wicking the cartridges and cleaning the contacts on the back of the cartridge should be performed if the nozzle clean was performed and the quality was not satisfactory.
Wicking the Cartridge
  1. Ensure the printer is powered on.
  2. Lift the scanner unit.
  3. Open the cartridge latches and remove the cartridges from the carrier (Figure 1).
  4. cartout922%281%29.jpg
    Figure 1: Removing the Cartridges from the Printer
  5. Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back (Figure 2).
  6. printer1.jpg
    Figure 2: Proper Cleaning Direction
    new_note.jpg Note: Never wipe the cartridges from side to side, as this causes cross-contamination in color cartridges.
Cleaning the Contacts
  1. Turn the cartridge so that you are looking at the contacts on the back side of the cartridge (Figure 3).
  2. cartridge_back_contacts.jpg
    Figure 3: Turning the Cartridge To View the Back Contacts
  3. Using a clean dry cloth, wipe the contacts in the direction shown (Figure 4), so that no dust or other contaminants are visible.
  4. new_note.jpg Note: Do not use the same cloth that was used to clean the cartridge nozzles. This may cause more contamination on the cartridge.
    printer2.jpg
    Figure 4: Cleaning the Contacts on the Back of the Cartridge
  5. Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.
  6. Replace the cartridges in the carrier and close the scanner unit.
  7. Print the document again.
  8. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times as needed.

Dec 19, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I cannot print right now the printer tells me that there is an error on the cartridge and refer to device documentattion troubleshoot


Read carefully this document from HP it will help you.
Solution
When the directions below ask you to remove the cartridges for a procedure, make sure to complete the procedure and reinstall the cartridges within 30 minutes. The ink in the cartridges can dry in the nozzles if the cartridge is outside of the printer for too long.
  1. Remove both cartridges (even if the message indicates only one cartridge). See your printer's manual or help files for specific information on removing and inserting cartridges. Most HP printers must be turned on to remove the cartridges.
  2. Unplug the printer.
  3. Inspect the cartridges:
    • If the cartridges are new, make sure the protective tape has been removed completely.
    • Make sure the cartridges are not damaged. If the copper-colored electrical strip is torn or punctured, the cartridge must be replaced.
    • Make sure the cartridges are compatible with the printer. See the manual for a list of compatible cartridges.
  4. Reinstall the cartridges.
    • Make sure each cartridge is in the correct slot.
    • Make sure the cartridge is snapped into place and the latch is closed.
    • Close the front cover and plug the printer back in.
  5. If the steps above have not solved the problem, follow the procedure below to wipe the cartridge contacts.
    1. Remove both cartridges. See your printer's manual or help files for specific information on removing and inserting cartridges. Most HP printers must be turned on to remove the cartridges..
    2. Unplug the printer.
    3. Wipe the copper-colored electrical contacts with a clean, dry, lint-free cotton cloth. WARNING: Be careful not to touch the nozzle area. The illustrations below show nozzle and contact locations for some representative cartridges. Figure 1: Cartridge nozzles and contacts c00059236.gif 1 - Nozzles 2 - Contacts Figure 2: Cartridge nozzles and contacts c00059237.gif 1 - Nozzles 2 - Contacts If your cartridge doesn't look exactly like one of the illustrations above, locate the contacts by looking for an area with a number of small copper squares. The illustration below shows some representative cartridge contacts. Figure 3: Cartridge contacts c00059238.jpg
    4. Reinstall the cartridges, close the front cover, and plug the printer back in.
  6. If the steps above do not fix the problem, follow the procedure below to clean the electrical contacts more thoroughly:
    1. Gather cleaning supplies:
      • Clean distilled water. Use bottled or filtered water if distilled water is not available.
      • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    2. Remove both cartridges.
    3. Unplug the printer.
    4. Lightly moisten the lint-free cleaning material with clean water.
    5. Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty.
    6. Using a new swab, clean the electrical contacts inside the printer, in the carriage. The illustrations below show contact locations for some representative carriages. If your carriage does not look like either of the pictures below, try to locate copper contacts inside of the printer that would touch the contacts on the cartridge when the cartridge is installed. Figure 4: Carriage contacts c00059239.gif Figure 5: Carriage contacts c00059240.gif
    7. Allow all the contacts to dry for at least five minutes, or dry them with a clean swab, then reinstall the cartridges.
    8. Close the front cover and plug the printer back in.
  7. If the steps above have not solved the problem, repeat them.
  8. If the error still occurs after repeating all the steps, replace the cartridges. If you have already replaced the cartridges once without solving the problem, click the link below to contact HP. The printer may need to be serviced.




Sep 14, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Hp photosmart 2610 not recognizing new color printer cartridge (97)


Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

Aug 19, 2009 | Office Equipment & Supplies

4 Answers

Replacing Colour Cartridge


Most likely dirty connections. Try cleaning the print cartridge, and the contacts inside of the printer with a swab of alcohol. The cartridge, and printer need to communicate properly, and sometimes a fingerprint or ink can interfere. (Yes I know I don't spell very well, sorry)

Mar 19, 2008 | HP Photosmart 3310 Printer

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