Had this unit in six months ago - had several elements open circuited, at customers request replaced all four elements.
unit has come back in customers complaining that when using outer slot outside of toast doesnt cook (centre elements are noticeably brighter) The elements we used were supplied by stokes their part numbers TEL24C and TEL24S. i have contacted stokes, they suggested i checked resistance of elements outer around 150ohm (measure 148) centre 110ohm (measure 108). timer active connects to centre elements, outer elements are switched seperately. Unrelated to this one of the outer slots is missing its lifter finger, looks like its part of the lifter bar, any ideas where i would source replacement parts from?
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Inside your toaster there are six heating element plates four in the center and one in left end and one in right end. Just switch on the toaster without any bread at maximum time and visualy inspect to see which side is becoming red and which not. Then you need to replace the element plates you see that they don't become red. Remember that the four in center are the same called "CENTER" and the other two on ends are the same called "END" They can easily be removed if you remove the bottom panel. Good Luck
The dualit all electrical parts like elements and timer switch are all manufacture in china and they are not as they used to be. I have a customer with a toaster of 25 years old and we have replace only one heating element up to now. For recent models we replace electrical parts in about 2 to 3 years, some times every year as you describe.
Inside your toaster there are six heating element plates four in the center and one in left end and one in right end. Just switch on the toaster without any bread at maximum time and visualy inspect to see which side is becoming red and which not. Then you need to replace the element plates you see that they don't become red. Remember that the two in center are the same called "CENTER" and the other two on ends are the same called "END" They can easily be removed if you remove the bottom panel. Good Luck
All the element's are available on e-bay u.k. for about 6.00 gbp. Alternativley you may be able to repair it. Put the toaster on it's side with the bottom facing towards you and the knobs on the top. Remove the crumb tray and then remove the bottom (usually the screws are located in the feet). There may be one more visible screw remove that too, then you will see a rail at the bottom that secures the element's in place. Loosen off the nuts at each end and slide the rail down, undo the two bolt's feeding the power to the element's and slide the element out.Go over it with a continuity meter and see where it's broken then move the element wire about to bridge the circuit.Test it again and reassemble. I repaired mine this way.Or, simply replace the element using the instructions above.Easy!
measure and record the resistance of the elements. attach an ohmmeter to the (unplugged) power cord and push down the toast loading mechanism. wire the elements up until you get the same reading on the ohmmeter you got when ohming the elements out individually. Then make sure the ohmmeter reads open when the toast loader mechanism is deactivated. Then make real sure that the hot side of the ac power plug (the smaller plug) is not electrically connected to the case of the unit. Take the unit outside on a fireproof base and run an extension cord to it but leave it unplugged. Better yet use a switching power socket if you have one. Load it with toast and actuate the toast loading mechanism. Stand away from the unit and power it up. You may want to run it several times to eliminate any smoke from it due to contamination. Be aware that any finger acids or other contaminants on the elements will shorten their lifespan so you might want to clean it and let it dry thoroughly before use.