Question about Dualit Vario 3 Slices Toaster

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Dualit Combi model (made in UK)

Had this unit in six months ago - had several elements open circuited, at customers request replaced all four elements.
unit has come back in customers complaining that when using outer slot outside of toast doesnt cook (centre elements are noticeably brighter) The elements we used were supplied by stokes their part numbers TEL24C and TEL24S. i have contacted stokes, they suggested i checked resistance of elements outer around 150ohm (measure 148) centre 110ohm (measure 108). timer active connects to centre elements, outer elements are switched seperately. Unrelated to this one of the outer slots is missing its lifter finger, looks like its part of the lifter bar, any ideas where i would source replacement parts from?

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Service center in US:
Electra-Craft
41 Woodbine St
Bergenfield NJ 07621
phone 201-439-1700 ask for Steve Karow
fax 201-439-1701
info@electra-craft.com
www.electra-craft.com

Posted on Nov 20, 2008

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