Question about HP Photosmart Premium C309A All-In-One Printer
The paper tray extender tab (the bit that flaps up at the end to stop the paper shooting off the end) has broken & I would like to replace it. It's a small part but I cannot seem to find one anywhere :( Can anyone tell me where I can get a replacement for this part as not only does the paper shoot off the end but it's difficult to pull the extender slide out without it . Thanks.
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Posted on Jan 02, 2017
SOURCE: error 13-jam paper HP Laser 4+
HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !
Posted on Apr 02, 2008
SOURCE: Printer shoots out blank paper
Hello. More than likely, there is an issue with the paper feeder itself. My HP printer did the same thing, and HP took care of the problem for me. If you call the manufacturer, you should be able to send it to them and they can fix that issue. If you have any questions, please contact me at firstname.lastname@example.org
Posted on Mar 16, 2009
Go to this link and follow the manual.
Posted on Oct 26, 2008
Please onsult this HP support article and follow the steps outlined there to clean the rollers, etc. Frequently this roller cleaning and possibly a reset is all that's required to clear the jam error. (If you have access to compressed air, you can gently blow air throught the printer to clear out paper dust and debris from inside.
Also be sure to follow the instructions in the manual or here to load the paper correctly, fan sheets before loading, and if the problem continues, try flipping the stack of loaded paper upside down and reloading, or try another kind of paper..
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jul 03, 2009
It may think there is a jam because it expected lets say a single A4 and when it shot the paper through the sheets became separated a little so it looked longer than a sheet of A4.
A real easy way on ensuring that you don't get too many of these situations is not to overload the feed tray. Also just before you put the paper in do the "desktop shuffle" separate it a little then tap the sheets back together on the table both top and side. Also never use paper that has been allowed to become damp in any way.
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Posted on Aug 12, 2009
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