Question about Gateway Computers & Internet
It sounds like from how you put your description that your windows operating system is not properly installed or is full of malware (which is typical with Windows Operating systems), I would recommend you perform a System Recovery (which will restore back to Windows when you first bought the computer, and yes you willl lose your luxury items like pictures, documents, etc but you will keep Windows and it should run just fine after the system recovery) If you want to please follow these steps:
Make sure that your PC is fully shut down, turn back on the PC and tap either F11 or F10 until it loads System Recovery then make sure you do system recovery then it will take about 25-35 minutes then you will be fine your computer will run fine. If not I will be more happy to assist with further troubleshooting steps but I am pretty sure this will fix the problem. Thanks!
Posted on Oct 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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