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Does the drive work with a computer? This is an important test to determine if the drive is bad, or if it is an interface problem. Check the satellite receiver instructions for using external USB devices. Many times, these types of devices do not have interfaces with drivers for external hard drives.
Can you see it under "Device Manager" or "Disk Management"? To get to device manager and disk management click "Start"-> Type in "management" in the little white bar at the bottom and click "Computer Management".
We're going to need more information to troubleshoot, but if it's a new drive that's never been set up follow the instructions below. If these instructions aren't helpful, then please post back with more info and I'll help you further.
external hard drive likely has no partitions so Windows has no drive to mount.
Follow these steps to create and format a partition for your external
1. Press Win+R to open the Run command. 2. Type "Control" into the dialog box. 3. Double-click "Administrative Tools." 4. Double-click "Computer Management." 5. Select "Disk Management" under Storage. 6. Find the 250 GB External Hard drive in the right pane. 7. Right click on the drive and select "Create new partition". 8. After the partition is created you will need to format the partition. 9.
Format the partition as NTFS unless you plan on booting off the hard
drive, in which case format the partition as FAT32. You can also create
multiple partitions if you want. 10. Enter My Computer and you will now see your external hard drive.
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it. You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE. Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive.
It could be that it's formatted as NTFS, which Win 98 probably can't recognise. Problem is FAT 32 can't deal with drives over about 80 GB. There may be software patch out there to allow NTFS on Win 98, or (only solution I have used), you could format it as several partitions, including at least one FAT32 for your machine to see.
I bought a new seagate 120GB external disk drive. I only store a small
file of 40KB but the disk is showing that i have used 25 percent which
is equal to 28.2GB, i then delete the small file but the 25 percent
used is still showing. Please i need some help on what i can do to get
my hard drive back to 120GB even if i need to format the drive.
Thanks in Advance.
If your PC is still running Win98 then it probably has a USB version 1.0 port. I don't think the Faster USB version 2.0 devices will work properly even if you have the correct driver - i.e. you have a hardware version conflict. Try Purchasing a USB version 2.0 Daughter board for the PC and plugging the Seagate drive into that iinstead.