Question about Dimplex Heating & Cooling
Wall mounted night storage
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Posted on Jan 02, 2017
Are you setting the input to maximum and the boost to late? You do not say what size the heater is in either kilowatts or kilowatt hours eg 2kW or 18kWh. These heaters will tend run out of stored heat in the evening especially in colder weather.
Posted on Jun 11, 2008
...not too sure of your model but all dimplex heaters to my knowledge have an 'overload' cut out built into the system. Ours is more up to date but still goes now and then, problem is you have to get into the electrics and click the reset button, normally near or on the thermostat it's self, could be a small white plastic button, or a piece metal sticking up that needs pressing down to reset...but please before attempting make sure that you TURN OFF THE ELECTRIC / REMOVE THE FUSE/ WHAT EVER IT TAKES TO CUT ANY CHANCE OF AN ELECTRIC SHOCK!!!...because I can and will get you if it can ;-)... if your not a competent electrician please get hold of one !... good luck.
Posted on Feb 13, 2009
thermal heat line melted just 2years 3 weeks old should this heater have been recalled some were put in by the warm front scheme frozen old age pensioner
Posted on Jan 19, 2010
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You say the heater is 'old', so I assume that it's out of its 2 year warranty? Are you referring to the wall-switch or the switch on the heater itself?
The customer service department will be able to give you guidance on finding the problem and resolving it. If you call 0845 600 5111 and have your series number (top left of the unit) and model (CXL) to hand they will be able to help you.
P.S. Please don't try to take the heater apart or remove it from the wall unless you have experience in working on storage heaters, as the unit is VERY heavy!
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