Question about Dell OptiPlex 170L PC Desktop

1 Answer

Dell optiplex 170l usb keyboard and mouse do not work

Attempting to restore factory defaults. can i use ps2 mouse and keyboard?

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  • fassblizz
    fassblizz Feb 23, 2012

    the mouse and keyboard do not work so cannot boot to bios. should i use ps2/ps3 (whatever) connected keyboard and mouse?

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1 Answer

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  • Master
  • 807 Answers

Yes you can use ps2 kb and mouse if you have the sockets on the back of the pc.

Posted on Feb 24, 2012

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Posted on Jan 02, 2017

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  • 153 Answers

SOURCE: my Dell optiplex 170L keeps turining off and then

Possible that it's caused by a faulty hardware or a computer virus on your computer. For us to isolate the issue we must start troubleshooting with the hardware

1. Remove all the connection at the back of your computer
2. Power cycle your computer tower by pressing the power button for 15 seconds
3. Plug the power cord back in and monitor cable at the back of your computer tower (if it turned on, meaning that one of the device plugged at the back of your computer is the one's causing the problem, for you to pin point the problem, try plugging it one-by-one and turn on the computer each time you plug a device)
4. If it keeps on doing that, open up your computer tower (be careful to unplug the power cord and power cycle it to avoid static electricity)
5. Reseat the video card, turn on the computer again, if it's still occurring
6. Reseat the IDE/Sata cable of your hard drive and try to make sure it's properly plugged in, turn on the computer again, if it's still occurring
7. Reseat the memory, turn on the computer and test it again if the same thing
8. If you have 2 memory chip inserted in your computer tower memory slot, remove the other one and turn on the computer, do the same thing to other memory and each slot
9. If all else fails, restart the computer and keep on pressing F8 before the window welcome screen comes up - to go to advanced boot options
10. Boot to Safemode
11. If you are able to boot to Safemode
12. Login as administrator
13. Click start
14. run
15. type msconfig then press enter
16. click on startup tab and click on disable all button at the bottom part
17. Restart the computer and let it start normally
18. if the same thing happen, boot to safemode again
19. Login to administrator again
20. Right click my computer
21. Click on properties
22. Click on Advanced Tab
23. Click on settings button under Startup and Failure
24. Uncheck the Automatically restart under System failure
25. Restart the computer in normal mode
26. Tell us if you see any blue screen error, if so, post the error here

if all else fail, your operating system needed to be reinstalled and you should have the cd for the operating system if it's XP or Vista or Windows 7.

Posted on Jan 09, 2010

bronk50
  • 27725 Answers

SOURCE: I need directions on how

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)


Hope this helps

Posted on Jan 06, 2011

  • 34 Answers

SOURCE: how to restore my Dell

Try CTRL + F11 when powering up.

What this does (or should do) is initialize Dell's System recovery utility. It will restore the system back to it's factory original state (the state the system was in when it left the factory). This won't remove the operating system, but if you've upgraded the OS or made significant custom changes to the computer (software wise) you may lose all the changes. If XP professional is the original OS on the system when you bought it, the recovery will leave the OS on the system. If you've upgraded to Pro, and you still have your install disc, or have access to an install disc and your XP Pro product key, you can reinstall XP Pro after the recovery.

Posted on Jan 10, 2011

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1 Answer

I need directions on how to restore my dell optiplex 170l to factory settings os is xp


Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)


Hope this helps

Jan 06, 2011 | Dell OptiPlex 170L PC Desktop

2 Answers

Do you have to use the dell 620 keyboard and


you can use any keyboard or mouse that has usb or ps2 connections. (ps2 refers to the little round pin connector)

PLS RATE THIS POST AS FIXYA!!!!!

Feb 21, 2010 | Dell OptiPlex GX620 PC Desktop

1 Answer

I just did a system restore, and now the keyboard or the mouse is working


It *IS* working? So, what's the problem?

Is the keyboard jack plugged into the keyboard socket? not the mouse socket?

Is the keyboard jack plugged in to a USB port?

Dec 26, 2009 | Dell OptiPlex GX260 PC Desktop

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USB Keyboard and mouse wont work with PS2 KVM with adapter


Have you tried rebooting once it is connected? Not sure if it makes a difference, but I know you can not hook up PS2 peripherals without rebooting.

Nov 03, 2009 | Dell OptiPlex GX280 PC Desktop

1 Answer

Ps2 keyboard and mouse don't work. usb works fine


Assuming you have checked in setup that the PS2 is turned on the other option is to re-flash the bios .
At some time someone switched the mouse and keyboard and started up the computer this can cause you to need to re-flash the bios most likely the keyboard chip needs to be replaced sorry to bring bad news .
Dell seems to have this problem yet the USB works is good where most modern keyboards and mouse are USB.
Purple is Keyboard if not color coded the closest to the outer side of case is the keyboard.
Good luck hope this helps you
PS. You may try setting the jumper pins to default the main board back to factory defaults then remove the jumper pin and leave off for first boot .When doing this be aware not to have the power cables connected to the server remove all power cords and the monitor . Prior to doing the first power up plug in the PS2 keyboard only then the monitor. Cross you fingers If you lucky your PS2 port’s will be working again if so shut down re install the jumper pin install the PS2 mouse.

Sep 24, 2009 | Dell PowerEdge 1600SC Server

1 Answer

No keyboard or mouse response


Hi, Check in your Bios if Usb keyboard and Mouse Support is enabled, otherwise you can use a Ps2 Keyboard just to get to the desktop, then you should be able to install your keyboard and mouse, yor pc should automatically detect the devices

May 17, 2009 | Dell Computer Refurbished OPTIPLEX SX270...

1 Answer

Dell optiplex gx280 multi key pressing problem?


dear sir
yes her then running versons don't have any ps2 port's avalable but don't worry u have usb port but u need to perchase 1 convater called " USB to PS2" it's maky yr usb port to 1ps2 keyboard and 1 ps2 mouse prot.. it's help U...:0


Thanks
Please vote
jo_chinmay

Jan 01, 2009 | Dell OptiPlex GX280 PC Desktop

1 Answer

Can't load os do you computer Dell only has usb ports


Ensure the Keyboard and mouse are connected to the USB ports nearest the PS2 port on the back of the chassis.

Boot to the BIOS F2 and ensure USB emulation is ON.

If you can't access the bios, reset the BIOS using the Jumper on the motherboard, then USB ports should then work.

May 18, 2008 | Dell OptiPlex GX280 PC Desktop

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