I actually had this same problem with the same unit. There is a little bump inside the door that connects with the switch. You will see it if you open it and look down near the hinge of the door. When you shut it, it tells the player that the door is shut. I think there is a design flaw and it doesn't connect well, even if all the components are intact. I just got a little piece of tape and folded it into a little square pad, then taped it securely to the bump. Now the switch makes good contact with the bump and it works great. Good luck!
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I called Samsung who suggested pushinhg the play button on the panel and the power button on the remote together. "No disc" eventually showed on the screen and pushing the open/close door button worked.
However, my remote wouldn't work, even after changing batteries.
The machine did play. Unfortunately, later that night I tried another DVD and it locked up again. The next day I tried the above 2-step and it worked again, so maybe the other DVD caused trouble. But I cant get my remote to do anything except the 2-step listed above.
It sounds like you have 2 disks stuck in there. TV repair shop, or try shaking the dvd player lightly while dvd is trying to open. You may need to help open the door, but too much effort could cause harm.
Hi, is it fully open, or just partially open? Is it nearly shut but just jammed? If so have you tried inserting a flat peice of plastic and pulling the draw open. You could do this with no power to the dvd player, It might be that you haven't inserted the disc properly and it is wedged in.
The switch that detects whether the door is open or not could be defective. You can locate the switch by the notch on the disk lid and where it inserts into the base. Try triggering the switch by pocking it with a paper clip while the lid is open. If it says that it is closed and the disc plays then the lid isn't closing securely. If it still says the lid is open after you can hear or feel the switch click then it may need to be replaced.
The trouble started with an error to close and open the DVD drawer. It indicated "close" when the drawer was open, or "no disc" when the DVD was inside, and I had to try many times before I get the right response and go on with the procedures. But then it also started playing just a few MP3 tracks and stopping to work, showing again the inserted DVD data. Later H02, and then H07 and STOP. It doesn't even start playing stuffs, movies or MP3 tracks!
First, make sure the DVD Recorder is completely disconnected from the Main Supply.
Then, if you look on the base of the unit, (just underneath the front of the Disc Insert/Eject Tray), there is a small slot, (approx 25 x 8mm), in which you can see a small, white, plastic lever probably situated near the right-hand side of the slot.
Then move this lever gently to the left, and then turn it on and the tray opens by pushing the button.