Question about Insignia Bluetooth Wireless Headphones with USB Bluetooth Adapter

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Insignia blue Tooth Headphones

I have had these Insignia headphones for about three months, and they worked fine until I had a new drive put into my computer...Now my computer will not recognize the headphones, no matter what I do...I even tried using this disc, but that didnt help either.

The software is installed but when I press blue tooth devices in range, it doesnt recognize any...I have the little adapter and turned my computer off , thinking perhaps it would recognize it when the computer came back on...Then I pushed the button, until the blue and red lights were flashing and that didnt help either. Thanks for any help.

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Bluetooth can be very flakey. You might have a defective headset or dongle. It may have nothing to do with the drive.

But more likely is that something is messed up with the bluetooth drivers. If you installed the drivers on the disc that came with it, try uninstalling them. Reset the headset by pressing the volume up and down at the same time as described in the manual. This will clear all devices in memory. Then reinstall the drivers and try pairing again from scratch.

Good luck

Posted on Oct 31, 2008

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