Question about HP Pavilion a305w (DM181AR) PC Desktop

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Norton 360 need to know how to reinstall norton 360 if i already paid for it. a virus wiped out my computers hard drive so i had to get my comp. redone from scratch and i have to reinstall everything i had on it so i need to know how to reinstall norton 360. can someone pleaase help me quickly

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  • Dawn Oct 29, 2008

    but i dont have the serial number, i ordered it online and i never got or if i got it i forgot to keep it. last time this happened they got onto my comp. themselves and istalled it back and now this time i called them and they want to charge me $40. but they didnt last time. so is there anything else i can do?

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Download Norton(trial version) from their website and install it. When it asks for registration key enter your key to register. It should work. If it does not just email Norton support and they will help.

Posted on Oct 28, 2008

  • Abhishek Papanna Oct 30, 2008

    Ok you must at least have some details like your transaction details. Contact them via email or phone with your transaction details and tell them your problem. They should help because their product comes with free support (which depends on the license you bought earlier. It may be for a year at least). Just verify whether your license still exists or is it expired. If it has not yet expired then they will definitely give support for free.

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Download the trial version from nortons website then just click like purchase now or whatever it says and it should give you the option to enter your serial number

Posted on Oct 28, 2008

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1 Answer

Heeeelp, ok no sales pitch for me, i run a small home business and need to get up and running again...I received a pop-up yesterday saying I needed to fix a virus-threat and malware, I kept saying no and...


if you can...completely wipe out your hard drive and reinstall windows. if you need the stuff off of your hard drive...take it to a small local computer business and they will do that for you for cheap. sometimes you will save yourself a whole lot of time and heartache if you just completely reinstall windows and wieout your hard drive and write over it again. AVG or Avira is a free virus software program that has never allowed a virus on my computer.

if you ever get a message that ask you to run a virus scan without your initiating it then don't...there are so many of those damn scams. Good Luck.

Sep 15, 2010 | Computers & Internet

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I need help.my computer is aving trojan virus.which antivirus software remove virus?


AVG free edition should do the trick, but the safest way to get rid of a virus is reformatting your hard drive.

free.avg.com

Dec 29, 2008 | Computers & Internet

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I have several virus's detected including worms and trogen 22 files infected. i have Norton 360 version 2.0


Your Norton's anti-virus database if probably out dated. You need to update it and then start your computer in Safe Mode and run the anti-virus scan.
To get into Safe Mode:
Shutdown your computer. Then restart and hit F8 as soon as the video shows. then when you get the menu, select Safe Mode from the menu.
If you cannot get Norton's to update, download the free version of AVG Anti-virus and run it in Safe Mode.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 11, 2008 | Computers & Internet

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Re: Notepad format HDD


You can use any disk as long as you own the license code. Do you know the type of virus and it's name. I could possibly help with a removal tool or advice if I know more.

Aug 19, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | Computers & Internet

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | Computers & Internet

1 Answer

I just purchased Norton 360 2.0 CD to install in my computer. Three hours later - not installed. I have AVG 8.0 that continues to pop up when I initiate the Norton installation, installation tben stops...


Yes you need to uninstall any and all antivirus programs installed on your computer. After uninstalling, make sure to reboot your computer. Do that for each antivirus or internet security software you have installed. Once done, it Norton 360 should install. If you have troubles uninstalling AVG, check their support area on their website. I'm not sure if you have a paid version or the free version but here are the sites for both.

Free - http://free.grisoft.com/ww.help

Paid - http://www.grisoft.com/ww.support

Hope this helps! : )

Jun 19, 2008 | Computers & Internet

3 Answers

Norton failed to detect worm.win32.netsky. My computer is infected with the virus and I need help. Patti


Hello Patti,

First, you need to update the Norton with the latest virus definitions and perform a scan again. It may detect the virus and remove it.

If it does not, we need to format the hard drive of the computer and reinstall the operating system as it is the most effective way to get rid of the virus.

Wish you good luck

Pat

Mar 11, 2008 | Computers & Internet

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