Question about Dell Latitude D800 Notebook

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Cannot detect hard drive

I need to find out how to repair a laptop hard drive to make it detectable again. I bought one on ebay but it was damaged in the post. How can I save money by making it detectable again? My dell laptop cannot detect it (there is no prob with the laptop itself)(tested it)

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  • Daniel Davies
    Daniel Davies Oct 13, 2006

    I have since found that Dell (being awkward folk) require an interface adaptor to be between the hard drive and the laptop. Standard 2.5" IDE actually does not fit the laptop's internal connector. A special connector must also be purchased. Having now done this I have found it works fine.

  • katcar Mar 24, 2008

    I believe I have the same issue. I just purchased a new hard drive and my Inspiration 1150 is not seeing the drive. Where do you get the connector?

  • Anonymous Mar 15, 2014

    the laptop has never been altered since i purchased it. no external damages on it. and i would always keep it charged

  • Anonymous Mar 28, 2014

    Hp pavilion dv4 does not detect hard drive

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My ibm thinkpad t20 pc **tebook was working great and all of a sudden im getting a message that says operating system **t found, hard drive **t installed, re-install hard drive. i have ** idea how to correct this problem. can you help? thanks

Posted on Mar 09, 2008

  • massey150 Mar 09, 2008

    ok. if i hook a usb cable from my hp pavilion to my not working ibm thinkpad t20 notebook, then what do i do?

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Unfortunately, you have to have the hard drive installed and running to do a manufacturer on line test, or if you have a usb cable with a 2.5" adapter on other end to connect to a pc to see if it runs or is readable. Not all hardrives work in all laptops, try to fit same make as removed if you already have'nt. Although, why keep something that was damaged in the post, try for a return.

Posted on Oct 13, 2006

  • andrew pester
    andrew pester Oct 13, 2006

    As long as your up 'n' running, great stuff! ;-D

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1 Answer

Hard drive cannot detect


First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty.
Then the hard drive needs to be replaced in the computer/laptop, Windows installed and the computer or laptop's device drivers plus your programs etc. to get a functioning computer/laptop again.

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First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty.
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First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty.
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There are two possibilities, damaged memory and hard drive not detected or damaged. Most likely is, the hard drive is not detected or damaged. The characteristics of the hard drive is damaged, when you turn on your laptop, you are like the sound of this


To be sure, the hard drive is in trouble, press F2 to enter BIOS, check your hard drive, or check the hard drive is detected or not.

If the hard drive is not detected and didn't sound the hard drive is damaged (like in the video), the hard drive can be repaired and the data can be saved. Solution: take it to the Service Center.

If the hard drive is not detected and the sound of damaged hard drives, optical damage your hard drive. Solution: replace the hard drive.


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The hard drive is beyond repair.
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1 Answer

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If the laptop cannot detect the hard drive. This can be caused by a faulty disk controller, or a faulty disk drive.

1st. Reseat the hard drive and see if the laptop boots up.

2nd. Go into the BIOS configuration and see if the BIOS detects the hard drive.

3rd. If the BIOS can't detect the hard disk, the remove the hard drive and connect it to an USB hard drive adapter and plug it into a working computer's USB port. If this computer detects this drive as an external disk drive and you can see the contents of the hard drive, then the hard drive is OK and the fault is in the laptop.

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If the laptop cannot detect the hard drive. This can be caused by a faulty disk controller, or a faulty disk drive.

1st. Reseat the hard drive and see if the laptop boots up.

2nd. Go into the BIOS configuration and see if the BIOS detects the hard drive.

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2nd. Go into the BIOS configuration and see if the BIOS detects the hard drive.

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sorry for the news.
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