Question about Gateway Computers & Internet
My computer is having a problem with the 4M - Optiarc DVD RW AD-723, says it's disabled in system setup, can't find a way to enable it.
Posted by Anonymous on
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Posted on Jan 02, 2017
I beleive that this code is being displayed under the Device Status in the Properties window of the DVD Drive in Device Manager.
If it is so, you need to do some modifications with the Registry to resolve the issue and I am sure that the issue will be resolved with this.
However, since you had not specified the Operating System which is installed in the Notebook is Vista or XP.
However, I am providing the links which includes the steps for both Vista and XP to edit the registry to resolve the issue with Error Code 10 with the DVD Drive in your Notebook.
Removing Upper and Lower Filter in XP :
You need to perform the steps listed under Advanced Troubleshooting to delete the Upper and Lower filters.
Removing Upper and Lower Filter in Vista :
You need to perform the steps listed under Resolution in the link above.
You may not find both the Upper and Lower filters according to the instructions links provided above.
Delete the ones among the Upper filter or Lower filter or both which you find in the locations mentioned.
This should solve the issue...
Posted on Oct 27, 2008
Go to this incredibly long link (sorry about that) and look though the solutions there, it says it is for hp and sony computers but it has the same principal for all dvd/cd drives
I hope this helps
Posted on Dec 19, 2008
don't worry frn, this is not your DVD's fault. it will happen due to the cd's speed, while recording to the CD's if you burn cd's or DVD in very high speed then some of the DVD's cann't support that why your dVD do. so be sure that you have the CDs that are coppied with less speed. or it will happen due to the dust in lens of DVD so use the lens clearner CD to clean the lens i hope that it will ok. byee
Posted on May 11, 2009
Is this a windows XP or Vista unit? You are getting that because either the driver is still not installed or you have installed an incompatible driver for your CDROM.
Posted on Aug 08, 2009
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