Question about Dyson Ball DC24 Bagless Upright Vacuum
Posted by Anonymous on
I'm sorry to hear you're having difficulties with your DC24. If the cleaner head seems to be making an unusual noise during use, you may want to check all the parts are correctly assembled, and that the cleaner head and brushbar are free of obstructions. The video below may help in doing this.
If you've tried this and are still concerned about the noise, please get in touch with us directly, as we should be able to determine the cause of the noise over the phone, and provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it will help if you have the machine to hand when you call.
Dyson Online Customer Support
Posted on Feb 23, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.
Posted on Mar 27, 2009
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You either need A new clutch or clutch belts need replacing.
Its a lot to describe so try this it has manuals on how to do the job.
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