Question about Dyson Ball DC24 Bagless Upright Vacuum

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Hi. I have a DC 24 which when brush rotates makes a very loud noise. I have replaced the brush and side bar. The side bar appears very loose. The noise stops when I switch the brush rotation off. Any ideas ?

Posted by Anonymous on

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1 Answer

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Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the cleaner head seems to be making an unusual noise during use, you may want to check all the parts are correctly assembled, and that the cleaner head and brushbar are free of obstructions. The video below may help in doing this.

If you've tried this and are still concerned about the noise, please get in touch with us directly, as we should be able to determine the cause of the noise over the phone, and provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it will help if you have the machine to hand when you call.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Posted on Feb 23, 2012

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Posted on Jan 02, 2017

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ukvacfan
  • 328 Answers

SOURCE: Dyson 18 slim the rotating brush bar will not

If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Posted on Mar 27, 2009

  • 33 Answers

SOURCE: brush not rotating on dc 24

carpet threads and pet hair?
check and clean the roller brushes - if they are clean you may need a belt.

Posted on Mar 30, 2010

  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

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My dyson dc23 has recently started making a loud squealing noise. I have had it for about 3 years now with no problems. but it is so loud I do not even want to use it. I have checked it all over, no c


hi sophie, it's jack at dyson.

if your dc23 is making an unusual noise in use, this could be caused by something simple such as a part or seal being slightly out of position. the rotating brush bar in the turbine head floor tool is driven by the machine's own airflow, so if the brush bar won't rotate as fast as normal it sounds like something is also affecting performance.

this should be easy to resolve, and we may even be able to sort things out over the phone by talking you through some simple troubleshooting checks.

when you have your dc23 easily to hand, please give our experts a call directly on 0800 298 0298 (uk), 1-866-693-9766 (us), 1-877-397-6622 (ca) or 1800 239 766 (au).

we'll look forward to speaking with you.

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Why is my hoover spin brush making a loud noise when i turn it on


Check for clogs starting with the air passageway at the bottom.
A piece of TV cable or similar works well as you have to snake
it in. Check all hoses, Are the filters clean? If you can, remove
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Dyson DC17 Loud Noise when using brush bar. I have replaced the brush bar and belt with new ones. No load screaming until using brush bar. Pretty sure its the brush bar motor bearings. Can these be...


Hi Ed,

I'm sorry to hear you're having difficulty with your DC17. It's worth checking that the new brush bar and belt are fitted correctly, and rotate freely. The video attached may help in making sure it's correctly aligned.

It's worth checking that no threads, hair or debris are caught within the machine. The brush bar motor itself isn't designed to be serviced, and we would advise against attempting this in case further damage is caused. I'd encourage you to email our experts directly with our contact details - you can reach them at askdysonUS@dyson.com. Someone will be in touch as soon as possible to take you through some diagnostic checks to confirm what's causing the noise.

If you'd prefer to call our customer Helpline, you can reach us on 1-866-693-9766.

Best wishes,

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Dyson Online Customer Support
www.dyson.com

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My brush is not rotating


Hi there, it's Jack at Dyson.

I'm sorry to hear your DC33's brush bar is not rotating. This is likely to be because the brush control on the cleaner head has accidentally set to 'Hard floors'. In this mode, the brush bar will not rotate. Please recline your machine into the vacuuming position, turn it on, and make sure the brush control is set to 'Carpets'.

I'm confident this will resolve the issue, as using and replacing the wand will not have any effect on the function of the brush bar. It's also important to note that the brush bar will never rotate when the machine is standing upright.

If you would like further assistance after you've checked the brush control is correctly positioned, please get in touch with us directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

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Dyson Online Customer Support
http://www.dyson.com

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Dyson DC25 rotating brush doesnt work


There is a reset button on the side of the brush bar head. Press it.

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My dyson 17 dc is making a noise like a loose roller but it's tight. it sounds loud and vibrating type noise


Hi there, your machine is designed to make a ratchet noise if the brush bar is obstructed.

Please check to ensure that there are no blockages around the brush bar and that any hair or threads have been removed. If you need help with this, you can follow our self help guide in the support section at www.dyson.com.

If you need any further help or advice, please contact our Helpline on 1866MYDYSON.

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Take the sole plate off the brush bar (with a coin or a screw driver)compartment and check for blockages near the brush bar and make sure the brush bar spins round freely.
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You need to clean your roller and replace the clutch assembly that drives the belts. poorly designed vacuum with many flaws.

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Brush bar does not turn & makes a loud noise


Hi.

 

You either need A new clutch or clutch belts need replacing.

Its a lot to describe so try this it has manuals on how to do the job.

 

http://dysonmanuals.inc.io/

 

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