Question about Lexmark X5250 All-In-One InkJet Printer

3 Answers

Having trouble getting my Lexmark x5250 All-In-One printer software to open

I have a Lexmark x5250 All in One printer. I have had it for over a few years
and i recently reformatted my hard drive. I havnt had a reason to for sometime to scan anything only to print things, well I recently had something to scan and realized that the all in one software wasnt installed;
the printer basicly had just been running off of the drivers included in
windows. I reinstalled the all in one software from my CD and when I went to open the program to scan something it opened a window in the middle of the screen that said, "Preparing Lexmark All-In-One Center for first use. Searching for scanning applications. Please wait." Well all it does is stay on the screen and it never finds anything or lets the program open up finally. I let it stay that way for a whole day and nothing changed. I dont ever recall that window even poping up when I first installed it or other times after, but regardless it wont go away unless you close it out by using task manager. I called Lexmark support about it three times, they couldnt even figure it out. The bottom line is that I dont want to have to reformat my hard drive again, to much is involved. I really need to use my software and would hope someone could help me solve this problem. I even tried downloading the latest drivers and software from Lexmark, and nothing helps. I am running "Windows XP service pack 3" with a gig of ram and a AMD 1.09ghz Processor. Azus motherboard A7N8X. Thanks.


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  • Clifton
    Clifton Jan 02, 2009

    Thanks for the advice. I will download it and keep it stored for future use or problems. I already reformatted my hard drive and that seem to have solved the problem. At least I will have an easier way for the next time it happens, if any. Thank you again. I didnt even know that they even had sucha thing. Whats so stupid is that the guys at Lexmark couldnt even help me with that problem, lol.

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Did you try deleting the printer from your "Printers and Faxes" window and then uninstall all the software and start at the very beginning?

    After uninstalling reboot before reinstalling. When you connect the USB cable, exit the "Found New Hardware Wizard". Then install the software.

    Is this the driver you downloaded and used? CJB5200EN.exe



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Short description of my problem:
"Cannot start Lexmark All-in-one center "AIOC". Dialog with the text "preparing Lexmark All-in-one center for first use" hangs and the program never starts."


I solved this problem by installing the 1100 (corresponding to my x1130 printer) version of the AIOC patch from the lexmark ftp server:

Posted on Jan 01, 2009

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If you have the disk use the disk, if you do not have the disk, click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
Afterdownloading,findthe file, double click on the file , then if you getintroubles,followthe instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

Posted on Oct 28, 2008

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SOLVED THE PROBLEM: "preparing lexmark all-in-one center for first use"
I cannot take credit for the solution because, after 3 hours of searching, I found it on another post. It was rather lengthy and out of date so I rewrote it to be more understanable. If this solved your problem, please rate the solution - Thanks
0) Reset to factory settings doing eitier of these: a) Use the front display to select FACTORY DEFAULTS OR b) Power up while pressin and holding the RIGHT + SELECT + GO (or POWER) buttons on the printer. 1) Turn printrer on and connect to PC. 2) Go to: 3) Using the File/List feature (so that you see these as a list rather than as folders) choose:
driver inkjet_drivers [NOTE: select YOUR printer from the list] AppSearch [there will be only one file in here] Pr39X2K6100.exe [eg. NOTE: the Pr39X2K6100.exe is for the x6100 series]
3B) Save this file to desktop.
4) Close all programs. (NOTE: not really necessary but why not?)
5) Turn Norton's virus protection off. If you do not, Norton will give you a "malicious script" error: "malicious script detected
windows script host shell object RegWrite" and halt the execution of the file. When it halts, the screen will say that the update
worked when in fact it did NOT install properly.
6) Execute you saved "Pr?????????.exe" program.
8) Reboot.

NOTE that now you'll have to MANUALLY enter the programs that the Lexmark can scan to. To do this:
a) Run the Lexmark All-In-One Center b) Select the drop down arrow on the SDcan section and select "Search for more..." c) Click Add then Browse d) As an example, I use PSP so I went to "Program Files" and "Jasc Software" and the selected the PSP.EXE program.

Posted on Dec 29, 2009

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