I have a KitchenAid side by side refrigerator model KSBS25FKWH01. My problem is that I have no power to the door dispenser. No water or ice or light. The ice maker is working fine. Is there a power supply for the door?
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Re: no power at door dispenser
There is a power connect inside the door hinge located at the top of the door. If this is loose it can casue this problem. If it is pluged securely then you most likely have a bad control bracket. This is one of the most expensive controls if have seen for a dispencer. Here is the part number
#2252162 retail price is $208.45 I can save you a little on this part but it is still expensive.
I can ship if to you for $188.00 I am sorry for the bad news and I really hope it is the plug in the hinge. One other possible problem could the be the touch pad ribbon has came loose from the control, check that and let me know if you need anything else. I am glad to help. Mike Anderson (owner) Anderson Appliance (865)945-3808
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I am assuming that the problem is with dispensing ice only, is the water portion of the dispenser still working? Are the switches in the dispenser making contact, I have seen in some model as yours that the dispenser switch bracket broken and would not make contact with the arms when attempting to dispense. Last question, is the bar to the motor you replaced connected properly? I have seen the service motor have a deep well in it and not make contact with the bin as it rotates.
I hope this helps.
The lowest price I could find for this product was $1449.00, but the model has been discontinued, it is replaced by the KitchenAid Architect Series II KSRG25FVMS 25.3 cu. ft. Side by Side Refrigerator (price $1479.00) with 3 Spillproof Glass Shelves, Humidity-Controlled Crisper, External Ice/Water Dispenser with In-Door-Ice Dispensing System and FreshChill Temperature Management System: Monochromatic Stainless Steel
Technically you can't,any that are made to be changed have the tube running through a sleeve you pull one out and slide another in but this one isn't made to be changed,you have to get the whole door ($700)unfortunately most newer Kitchenaid refrigerators doors are made this way.
I have the same problem with a 2002 model. Icemaker working but no ice or water comes out the door dispenser. Also the light in the door is not working (i.e. no electricity getting to the door.)
Just had a service call. They told me that the whole door needs to be replaced because the wires that power the door are broken from normal opening and closing of the door. $1500 repair!!!!!!!
(KitchenAid did a POOR design with this frig. Open your freezer door and look toward the floor. On the left side, you will see a rope-like thing coming from the freezer to the door. Everytime this door gets open and closed, it crimps the wires... and thus, eventually they break.) The newer models have concealed wiring.
Two of my neighbors had the same problem with this frig a few years ago and KitchenAid replaced the door at no charge. I just spoke with KitchenAid. At first they told me that I was out of warranty. When I told them this is an obvious design flaw, they told me they would give me the new door since I have 3 other registered KitchenAid products. I have to pay for the repair service, which will be about $200 plus the $75 service call I had today. Better than buying a new frig.. but still frustrating because of the design flaw.
I had the same issue; take out the ice bin, empty it and set it to dry overnight/24 hrs. There are tiny bits of water frozen in the gears, once they thaw and evaporate, voila, ice through the door again