Question about KitchenAid KBHC109J Convection/Microwave Oven

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LED light says "door" when trying to use microwave and ultimately will not turn on because it thinks the door is open.

Kitchenaid KBHC109JSS03 microwave oven. I need help with two things: 1st. the interior light needs replaced. Seems simple not too worried.
2nd. The microwave thinks the DOOR is open. When trying to use the LED light says "DOOR" and the unit beeps 3times.

Does anyone know of a place to get a repair manual? Or anyone tell me step by step what to do?

thanks...

my email: lcplr35@yahoo.com

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6 Suggested Answers

  • 1 Answer

SOURCE: Kitchenaid microwave oven KBMC140HSO

I started having the same problem with my KBMC140HSSO. You cannot see the error codes without disassembling the control panel (the codes are on another display that covered by the front panel). After doing so I found the error code to be F2, E3 which is "Key held down too long, or key shorted". I am ordering a replacement keypad and will report back if this fixes the problem.

Posted on May 07, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: KitchenAid Superba Microwave/Oven, Microway Door message

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order one from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 27, 2008

THENTHEREWER
  • 131 Answers

SOURCE: How do I replace a lightbulb in my Kitchenaid microwave?

http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=KEMS307DBS&siteCd=KAD#parts_list HEY ANDYCOOL,GO TO THIS LINK IT'LL SHOW YOU ANYTHING YOUR HEART DESIRES ABOUT THIS UNIT(DRAWINGS,USER MANUAL,PARTS LIST,INSTALLATION GUIDE,ECT.)SORRY BUT FROM THE LOOKS OF IT YOUR GONNA HAVE TO PULL THAT PUPPY.BUT YOU BE THE JUDGE OF THAT.GOOD LUCK,HOPE THIS HELPS!!!!

Posted on Nov 08, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: Broken torsion spring needs to be replaced

There are indeed two springs that "cross" each other, and they must be both be replaced to ensure full strength.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Posted on Dec 25, 2008

  • 1 Answer

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

Posted on Mar 26, 2009

  • 52 Answers

SOURCE: Kitchenaid microwave (builtin) door jammed

I believe the only way of gaining access to the door latch assembly is by removing the cover. You can use needle nose pliers to grip the sides of the screws to slowly turn them out. You might want to visit this web site www.applianceaid.com enter your model number then scroll down until you see an exploded view of your model. Click to enlarge the diagram of your model exposing the latch assembly. I hope this is of help to you. If you found any of these suggestions helpful, please rate my solution. D. Lange

Posted on May 02, 2009

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I believe the only way of gaining access to the door latch assembly is by removing the cover. You can use needle nose pliers to grip the sides of the screws to slowly turn them out. You might want to visit this web site www.applianceaid.com enter your model number then scroll down until you see an exploded view of your model. Click to enlarge the diagram of your model exposing the latch assembly. I hope this is of help to you. If you found any of these suggestions helpful, please rate my solution. D. Lange

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