Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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My Bissell shampoo machine will not spray either water or soap

I have used the machine in the past and went to use it after a few months of sitting. The machine would not spray either the water or soap out.

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  • aviscma Oct 30, 2008

    I have the same problem and I have tried EVERYTHING!!! What a waste of money!! I replaced belts, sucked the lines out, everything and still nothing. I have not mistreated this machine so I don't understand why it doesnt work.

  • logcutter Mar 16, 2009

    Machine was fine when I used it months ago. I tried it today and found it would not disperse water HELP!!!

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Generally water spray problems are DIRTY Filter problems. Ensure you clean the filters after every use. Filter cleaning is listed in the owners manual. Pet hairs can cause problems so ensure you clean all of them out.

Posted on Jul 30, 2016

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  • Bissell Master
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Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101
yuet

Posted on Sep 30, 2010

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1 Answer

No water or solution spraying


Used an air compressor to clean out the clogged tubes

Jul 18, 2009 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

A solution to many "non-spray" problems.


The Scotchguard is going to be dicey inside the Bissell, yes, as you have learned the hard way.

I think the Bissell and the Hoover shampoos sold for their carpet cleaning machines are reasonably safe to use in the Bissell. My own personal favorite for use with the Bissell is the Hoover Premium Pet Formula, which is pricey but effective even if you don't own pets. I also pre-treat stained areas with Resolve Carpet Cleaner, a few minutes before using the Bissell.

I don't know what will happen with your home brew containing Dove. It may work well.

Jun 06, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Not wanting to spray shampoo/water piece of ****!!!!!!!


Capt. Obvious fixes: Of course make sure there's clean water in the bladder of the water tank and soap in the soap tank, and make sure the dial is set to Floor Cleaning, not Tool Cleaning or somewhere in between.

Sometimes an air pocket inside the machine (even a new one) keeps water from flowing, until you reprime the Bissell's internal pumps. To prime the pumps the easy way, turn it on, then press, hold, and release the water-and-soap trigger a few times, waiting a few seconds each time.

Still nothing? Prime it the slightly harder way. Separate the two water tank pieces. Only have the base tank filled and mounted on the Bissell without the piece that sits atop the tank. Turn it on. Kneeling on the floor in front of the Bissell, reach up and press the soap and water trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel just a bit of suction. Lift your hand up and down a few times, a few seconds apart. Release the trigger and repeat a few times.

Still no liquids? If your Bissell has been used at least a few times, particularly if you didn't thoroughly clean the machine when finished, but after a year or so in a hard-water area like mine even if you are good about cleaning it, the water sprayers on your Bissell may have clogged with mineral deposits. This is a *fairly* easy thing to fix yourself, but please read all the way to the end and check out the GOTCHA before trying this.

Unplug the Bissell. Remove the water tank pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your roller brushes when you press the water-and-soap trigger at the top of the Bissell's handle, and tend to clog with mineral deposits.

Only work on one sprayer at a time so you can see how it goes back together.

As you squeeze the red plastic sides of one red water sprayer, push up on the underside of the sprayer from underneath the bottom unit of the Bissell to release the sprayer from its mount in the base. Clean any lint or debris out of the mount area. Clean any gunk you can off the red water sprayer with an old toothbrush.

Now you need to remove one water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip up the hose so it compresses the spring and is no longer on the red plastic water sprayer. (See GOTCHA about the spring, below.)

With the clip released, now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.

When you've removed a red water sprayer from the hose, put the end of the red water sprayer that was inside the hose in your mouth and seal your lips around it, and try blowing through it. If you can't blow air through it, it's clogged. Open up a paper clip and push it back-and-forth through the small hole in the hose end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Click the red water sprayer back into position in the base of the Bissell.

Now do the same for the other red water sprayer.

The GOTCHA: Once when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. It’s best to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, fix this by removing the six screws on top of the Bissell base (this is the surface the water tank mounts on top of), and pry it up. Pull out the hose, reattach the red water sprayers on the hose, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.

You might want to prime the pumps again (instructions above). If the sprayers are clear, and the pumps are primed, but it still doesn't get the floor wet when it should, the problem may be more serious. You may need a pump or motor inside the unit replaced.

As you probably have learned the hard way, as I did, it's VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Thoroughly rinse out and empty both water tank pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and get all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It's a great little machine for the money, but it does have a learning curve and needs more pampering than a vacuum cleaner, doesn't it??

Good luck!

Jun 02, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Bissell steam cleaner will not spray shampoo


My Bissell stops releasing shampoo when the handle is lacked upright, when there is no water in the tank (the most common cause of this issue), or when water is not flowing through the machine because the sprayers are clogged.

Make sure the shampoo container grommet is releasing properly when you press the trigger. To check this, remove the shampoo tank from the Bissell, stand over a sink, and use a finger to push up inside the grommet on the shampoo container, the part of it that mates with the rest of the Bissell. Shampoo should dribble out when you do this. If it won't, the grommet may be clogged.

May 29, 2009 | Bissell 7950 ProHeat Upright Wet/Dry...

2 Answers

Cleaner Solution Not Dispensing On Bissell 9200 Pro Heat Cleaner


I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.

If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.

Oct 20, 2008 | Bissell 9200 Upright Vacuum

3 Answers

Not dispensing water and no suction


I'm assuming the belts are OK.... Your heater is clogged. Unplug the machine and let it sit for 30 minutes. Take the handle apart, there will be a 4 inch by 8 inch metal box inside. This is the heater. Remember I said to let the machine sit for 30 minutes? If you didn't, the heater may be EXTREMELY hot!! Disconnect the two hoses going into it, and clean the metal pieces out (that the hoses connected to) with a needle or very small drill bit. You may want to remove the 6 or 8 screws holeding the heater together and remove the cover to clean it out. Reassemble and fill both tanks with VERY hot water ONLY and run the machine to rinse the entire system.

To prevent future reoccurences... use only Bissell extraction shampoos. Never put anything in the detergent tank except shampoo. (And only water in the water tank) Mixing chemicals with anything else turns the water/detergent mix to sludge. Also, when finished shampooing, put ONLY water in both tanks, and run the machine until one of the tanks run out of solution. Doing this rinses the hose lines out and prevents hardening of the solution in the heater ports.

I've fixed these machine for years. No dispensing is almost always the heater clogged.

Sep 29, 2007 | Bissell 7901-1 ProHeat Scotchgard Upright...

4 Answers

Bissell pro heat cleaner


This could be due to dried out soap in the works below the dispenser. Try cleaning the hole, putting plain water in the soap dispenser to clean it out further. You could just put some soap in with the water. Be sure to run lots of rinse water through afterward to clean out the heating unit.

Aug 18, 2007 | Bissell 7901-1 ProHeat Scotchgard Upright...

8 Answers

Won't release shampoo


If your floor cleaner doesn't spray, chances are the heater unit is clogged. It is easy to fix if you have a few simple tools and are mechanically inclined.

Steps to fix:

- The heater unit is located inside the body of the machine, behind the power/heater switches. Remove 6 screws and split the case open.
- The silver metal "box" inside is the heater unit. Take note of how the hoses and wires are connected. Better yet, take a digital photo for reference.
- Remove the wires and hoses.
- Take the box to a work bench, and unscrew the 6 or 7 screws that hold on the lid. Don't lose the red washers that are found on the inside of the box that keep water from leaking out of the screw holes
- You'll see a "maze" where the water runs around to get heated up. Clear this of all debris. The inlet and/or outlet ports may also be clogged. I used an appropriate sized drill bit mounted on an electric screwdriver to carefully "drill" out the clogs. Make sure all the debris has been removed. I used an electric screwdriver because my 18v DeWalt hammer drill would have been overkill :)
- Reassemble to box
- Rewire and plumb the box according to your notes or reference photo.
- Put the machine back together.

Doing this saved me a $85 repair and took 30 minutes. My machine now works perfectly.

Sep 04, 2006 | Bissell 1699 ProHeat Clear View Upright...

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