Question about Epson Office Equipment & Supplies
Epson Workforce 633 shows error message "Replace the cartridge(s) and close the scanner unit
Posted by Anonymous on
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Posted on Jan 02, 2017
I just purchased an RX595 to replace my R380, which went belly up after only a year.
To fix the "close scanner" problem, try placing weight on top of the scanner. Its annoying to have to keep a stack of DVD's on top of my printer, but it works.
Epson needs to refine their products and quit raping people on ink. People talk about "Big Oil" what about "BIg Ink?"
Posted on Jun 23, 2008
I just had the same problem. I figured that there must be a lever that gets pushed in when the lid closes and sure enough there's a square hole in the vent area (look in the area below the serial number) and in that is a small lever is that gets pushed down by the piece that's attached to the lid. For some reason, it's not pushing it down far enough or the lever has bent and it doesn't connect. My only solution (for now) was to jam a pencil into the lever to push it down all the way and sure enough, it worked. I'm sure there's a better, more permanent (and more attractive) way to repair this, but for now, it works and I need to print out 60 copies of an event program for tomorrow night! Good luck!
Posted on Feb 13, 2009
Are you using genuine epson cartridges? Many generics simply dont work on the newer printers. Once the printer decides the cartridge is empty, it sends a signal to the chip and that's it. You might hear ink, but if the chip says empty you can't use it. It also has the annoying habit of doing this when there's still 10-15% of the ink left.
I use reusable cartridges from http://www.ccs-digital.com They hold 2/3 more ink and the chips automatically reset to full if you remove and re-insert the cartridge. Instead of replacing the entire cartridge when it's empty, you pop out an internal ink tank and replace just that. So you know the chip has already been recognized by your printer. The ink tanks cost under $3. I think these are a brilliant invention.
Posted on Jul 07, 2009
SOURCE: EPSON PX700W
I would take them out and double check for any remaining packing material etc and then make sure they are fully inserted. The simple things are always the ones to start with
Posted on Sep 26, 2009
Hi there it is ink error.
You can try to reset the cartages this may do it Please call back let us know if it worked for you, PLEASE.
All The Best: Pineworks
Posted on Apr 26, 2010
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